Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,043 Reviews)
Rating breakdown 3,043 reviews
5 Stars
2,620
4 Stars
305
3 Stars
69
2 Stars
30
1 Star
19
90%of customers recommend this product.
(
245 out of
271)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4
Coming from Galaxy 3 Classic!! Amazing
on June 4, 2026
Posted by: Ish1178
[This review was collected as part of a promotion.] Coming from the Classic 3 the features were so noticeable and I feel in love with this watch. The aGalaxy AI features, the voice prompt, the samsung health features, etc. Were amazing! Actually using my watch to have conversations was the best; clear voice and volume. Love this one!!
Value
4
Response from Samsung USBy R&R Team, June 5, 2026
Hey there Ish1178,
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your sentiments as we continue to improve our product line to best align with the needs of our customers. We'd love to hear more about your experiences using your new device, if you would like to share. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your sentiments as we continue to improve our product line to best align with the needs of our customers. We'd love to hear more about your experiences using your new device, if you would like to share. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome choice
on June 4, 2026
Posted by: Brian71
[This review was collected as part of a promotion.] Stays connected constant updates and impressive results.
Value
5
Response from Samsung USBy R&R Team, June 5, 2026
Greetings Brian71,
Thanks for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to make improvements on our product line to suit the needs of our customer base. We're thrilled to hear how impressed you've been since adding your Galaxy Watch Ultra into your lifestyle. In fact, we'd love to hear more about it! If you would like to share additional feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to make improvements on our product line to suit the needs of our customer base. We're thrilled to hear how impressed you've been since adding your Galaxy Watch Ultra into your lifestyle. In fact, we'd love to hear more about it! If you would like to share additional feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it.
on June 4, 2026
Posted by: Jackie
Expertise:Intermediate
The battery lasts maybe 2 days if you want to use the features. It is huge for a woman - no smaller alternative, can't do the training runs on a treadmill as the GPS is needed, gives low scores for not hitting goals then low scores for meeting them. it really doesn't do anything special. The band is uncomfortable and when exercising it takes nothing to accidentally pause it. So much money for just problems.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 5, 2026
Howdy Jackie,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your critiques provide valuable insights that assist us with improving our product line to better align with your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. The Galaxy Watch Ultra tracks treadmill runs natively through the Samsung Health app. To ensure it logs distance accurately without relying on missing GPS data, you must manually set the activity to an "Indoor Run". It's a comprehensive extension of your smartphone, acting as a personal AI assistant, advanced fitness coach, and smart home hub directly on your wrist. It tracks complex health metrics, manages media, and handles communications without needing to pull out your phone. Please take a moment to check out the resources linked below. If you would like further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Accessories for Galaxy Watch7 and Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003273/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your critiques provide valuable insights that assist us with improving our product line to better align with your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. The Galaxy Watch Ultra tracks treadmill runs natively through the Samsung Health app. To ensure it logs distance accurately without relying on missing GPS data, you must manually set the activity to an "Indoor Run". It's a comprehensive extension of your smartphone, acting as a personal AI assistant, advanced fitness coach, and smart home hub directly on your wrist. It tracks complex health metrics, manages media, and handles communications without needing to pull out your phone. Please take a moment to check out the resources linked below. If you would like further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Accessories for Galaxy Watch7 and Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003273/
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome smart watch with limitations
on June 4, 2026
Posted by: cheezas
[This review was collected as part of a promotion.] Having the large watch face with full customization fits perfect with aftermarket bands. I miss the original ultra rotation bezel but software allows to mimic using the watch screen itself. The sensors are fairly large so can get uncomfortable win certain body positions. The sensors sometimes struggle to keep up with exercise (BPM), maybe tries to coordinate with the galaxy ring, but overall really good to keep track of vitals during exercises. Customization is far the best part of the large watch screen.
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Greetings Cheezas,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as your insights allow us to make improvements on our products to align with your needs. We're happy to hear that you're overall pleased with the features and functionality of your Galaxy Watch Ultra. For your convenience, I have linked resources below to help resolve what you've described to be experiencing. Reach out to Samsung Support afterward if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Accessories for Galaxy Watch7 and Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003273/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00083511/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as your insights allow us to make improvements on our products to align with your needs. We're happy to hear that you're overall pleased with the features and functionality of your Galaxy Watch Ultra. For your convenience, I have linked resources below to help resolve what you've described to be experiencing. Reach out to Samsung Support afterward if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Accessories for Galaxy Watch7 and Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003273/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00083511/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Written by a customer while visiting Samsung US
Customer Rating
5
STYLISH TIMING
on June 4, 2026
Posted by: LULULUCY
[This review was collected as part of a promotion.] This gifted item has proven to be exceptionally beneficial, offering crucial physical data and a wealth of information pertinent to one's overall well-being. Its comfortable and versatile design, suitable for both sporty and rugged aesthetics, can be effortlessly customized with various colored straps to complement any style. The device boasts an impressive capacity to detect a comprehensive range of health-related metrics, many of which may not be immediately apparent. We consider this an invaluable acquisition and highly recommend it.
Value
5
Response from Samsung USBy R&R Team, June 4, 2026
Salutations LULULUCY,
Thanks for taking the opportunity to review your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to improve the design and functionality of our product line to align with your needs. The Galaxy Watch Ultra is the ultimate premium smartwatch for Android users, offering rugged titanium durability, multi-day battery life, and a bright 3,000-nit display. It's amazing to hear how much you've been enjoying the functionality and performance of your new device. Please feel free to contact Samsung Support if you would like to share any other feedback with us. We'd love to hear it! Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to review your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to improve the design and functionality of our product line to align with your needs. The Galaxy Watch Ultra is the ultimate premium smartwatch for Android users, offering rugged titanium durability, multi-day battery life, and a bright 3,000-nit display. It's amazing to hear how much you've been enjoying the functionality and performance of your new device. Please feel free to contact Samsung Support if you would like to share any other feedback with us. We'd love to hear it! Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 2026 watch
on June 3, 2026
Posted by: BabyGirl
[This review was collected as part of a promotion.] I am extremely pleased with the watch and it's use with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on June 3, 2026
Posted by: Galaxyguy
[This review was collected as part of a promotion.] It's ok but it's always on the charger takes almost two days to charge and usually needs recharged after a day, give or take
Haven't noticed any galaxy ai features on the watch
Haven't noticed any galaxy ai features on the watch
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Hello Galaxyguy,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
It is very good, the best thing I have had.
on June 3, 2026
Posted by: Wpuentes
[This review was collected as part of a promotion.] Notifications are the best, but in itself the complete clock is the best.
Value
5
Written by a customer while visiting Samsung US