Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,043 Reviews)
Rating breakdown 3,043 reviews
5 Stars
2,620
4 Stars
305
3 Stars
69
2 Stars
30
1 Star
19
90%of customers recommend this product.
(
245 out of
271)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
I love all Samsung products.
on June 5, 2026
Posted by: LoveIris
[This review was collected as part of a promotion.] It is very easy to use and they give you a variety of options to improve your Samsung and it is great, the options of the photos are great..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing had happened love to have it's
on June 5, 2026
Posted by: 1kissmon
[This review was collected as part of a promotion.] Everyone should have this it's not going to let you and no one down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever
on June 5, 2026
Posted by: DKingptv
[This review was collected as part of a promotion.] The best smartwatch with an integration of functions that make life easier and more productive with Galaxy AI as a fundamental tool that optimizes each function and thus saving time creating more accurate and complete results. The interaction of each of the functions with Galaxy AI complements us in every need that we seek to solve with this device that is also very well managed from our cell phone for more convenience. A strong watch, resistant to every external inclementity and with extreme quality in its materials and design. With Galaxy AI, we make the most of its features with incredible and accurate results to make our lives easier and safer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't see much difference from this to the last 1
on June 5, 2026
Posted by: Silverwings76
[This review was collected as part of a promotion.] Don't really see much of a difference.From this one and the last one have not figured out how to use the a I on it bixby barely wants to work. It doesn't stay connected to my phone. All the time, my old one used to react. If I silenced my phone, the watch would silence 2, this one will not do that. Although the setting is there and it says it's on, it doesn't work. I've turned it on, turned it off. Had it reset, had the phone reset. I'm not very impressed with this or with the new phone that I got. And I don't know what everybody's ai hype is about.Because I have not seen anything great.Come out of it
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hi Silverwings76,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your sentiments as we continue to make improvements on our product line to best suit your needs. Samsung provides a 12-month warranty on your watch for manufacturing defects in materials and workmanship. We realize that upgrading to new devices can come with a bit of a learning curve. Have no fear! We offers a wealth of resources to help mitigate any learning curve that may apply. For your convenience I have included some resources below to help resolve what you've described as well as to help you become better acquainted with your new device features and functionality. Please feel free to reach out to Samsung Support after checking those resources out if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use an AI assistant like Gemini, Alexa, or Bixby on your Galaxy watch
https://www.samsung.com/us/support/answer/ANS10003405/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00061433/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your sentiments as we continue to make improvements on our product line to best suit your needs. Samsung provides a 12-month warranty on your watch for manufacturing defects in materials and workmanship. We realize that upgrading to new devices can come with a bit of a learning curve. Have no fear! We offers a wealth of resources to help mitigate any learning curve that may apply. For your convenience I have included some resources below to help resolve what you've described as well as to help you become better acquainted with your new device features and functionality. Please feel free to reach out to Samsung Support after checking those resources out if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use an AI assistant like Gemini, Alexa, or Bixby on your Galaxy watch
https://www.samsung.com/us/support/answer/ANS10003405/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00061433/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and comfortable
on June 5, 2026
Posted by: DCpride
[This review was collected as part of a promotion.] Best watch yet. Great screen clarity. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everyday versatility
on June 5, 2026
Posted by: Samdaddy
[This review was collected as part of a promotion.] The seed AI tech is great, combined with every day needs like a normal watch that can also do the active outdoor rugged activities, makes this the best all around Galaxy Watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra companion
on June 5, 2026
Posted by: Jungar
[This review was collected as part of a promotion.] This new comer quickly proved itself to be a landmark in smart watches arena.
The ruggedness and build materials quality created a tough companion that you can rely on from your day to day activities to mountain hiking.
The intuitive software and apps can easily blend in daily life.
I love this watch.
The ruggedness and build materials quality created a tough companion that you can rely on from your day to day activities to mountain hiking.
The intuitive software and apps can easily blend in daily life.
I love this watch.
Value
5
Response from Samsung USBy R&R Team, June 5, 2026
Greetings Jungar,
Thanks for taking the time to reach out and share your candor with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we continue to make improvements on our product line. The Galaxy Watch Ultra is the ultimate Wear OS smartwatch for Android users, combining rugged titanium durability, a massive 3-day battery life, and advanced AI-driven health tracking. Its elite performance makes this device an easy choice among its competitors. Please feel free to contact Samsung Support if you would like to share any other feedback with us. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to reach out and share your candor with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we continue to make improvements on our product line. The Galaxy Watch Ultra is the ultimate Wear OS smartwatch for Android users, combining rugged titanium durability, a massive 3-day battery life, and advanced AI-driven health tracking. Its elite performance makes this device an easy choice among its competitors. Please feel free to contact Samsung Support if you would like to share any other feedback with us. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch, use Gemini Ai for everything
on June 4, 2026
Posted by: Jonrusfein
[This review was collected as part of a promotion.] I use my watch for everything and talk to Gemini AI to call and text everyone.
Value
5
Response from Samsung USBy R&R Team, June 5, 2026
Aloha Jonrusfein,
Thanks for taking the opportunity to reach out and share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to make improvements on our product line to best suit the needs of our customers. It's great to hear that you're staying connected to what matters most with the addition of your Galaxy Watch Ultra. Please do not hesitate to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to reach out and share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to make improvements on our product line to best suit the needs of our customers. It's great to hear that you're staying connected to what matters most with the addition of your Galaxy Watch Ultra. Please do not hesitate to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US