Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Amazing Watch!
on June 20, 2026
Posted by: Snaz567
[This review was collected as part of a promotion.] I've owned the Galaxy Watch Ultra 2025 for 10 months w/zero issues. I purchased it to help me with some sleep issues. I've used the sleep coaching features and my sleep has improved dramatically! It also has several other health functions that work seamlessly throughout the day!
It has an almost unlimited number of Watch Faces to choose from. The screen is amazing and I don't have any problems selecting what I want, though i have fairly large hands.
The battery life is good, I charge mine at the beginning of the week and either Wednesday night or Thursday morning, depending on usage. Not bad really for the size of the display and all the functions working in the background.
The Galaxy AI adds even more functionality to the already ridiculously amount of features packed in to this watch!
I'd highly recommended this Watch for anyone looking for health and activity tracking. It can turn your health around and get you feeling better every day! I was never a Watch person before the Galaxy Watch Ultra 2025. I had bought several throughout my life, but could never keep one on longer than a day or two before throwing it in a drawer and forgetting it. Not the Galaxy Watch Ultra! If I didn't have to charge it, it wouldn't leave my wrist! No problem with it's comfortability whatsoever!
Get one for yourselves and see the difference it can make in your life too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome watch
on June 19, 2026
Posted by: aMinor
[This review was collected as part of a promotion.] Watch last for about 2 days on a single charge. Sleep and autodetect workouts are great. Haven't used the Galaxy AI much. With the president forcing its use and loose regulations I don't trust putting much information or access to my device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything at a glance
on June 19, 2026
Posted by: DevaSkator
[This review was collected as part of a promotion.] The Ultra really helps me stay connected and organized by keeping all of my tasks and calendar events front and center, and using Galaxy AI at the push of a button allows me to add more tasks while on the go! I also live the turn by turn directions feature, it really helps navigation when I'm on my motorcycle.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 19, 2026
Salutations DevaSkator,
Thanks for taking the time to share your insights with us regarding your experience using the Samsung Galaxy Watch Ultra. Your feedback allows us to continue to innovate as we also improve our product line to best suit your needs. The Galaxy Watch Ultra elevates your daily routine through advanced health and sleep tracking, hands-free smart controls, and rugged outdoor durability. It seamlessly streamlines your life with built-in LTE, smart home integrations, and actionable energy metrics. It's awesome to hear how much you've been taking advantage of all the health tracking features offered with your new device as well as staying connected to the areas that matter most in your daily life. We love to hear it! Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
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Warranty Information
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Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life on the Ring
on June 18, 2026
Posted by: KAHughes
[This review was collected as part of a promotion.] I do not wear this Ring anymore but I did have it for almost a year. The battery life really isn't that great. Besides the battery life the Ring worked great with the watch in tracking all my health records.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 19, 2026
Hey there KAHughes,
Thank you for reaching out to us to share your thoughts about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to continue making improvements on our product line to align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like to share any other feedback with us or if you would like further assistance after checking out the resources shared below, please feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
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UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super watch
on June 18, 2026
Posted by: KAHughes
[This review was collected as part of a promotion.] It just had an update and the interactive AI on this watch is sooo much better. I love this watch.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 19, 2026
Aloha KAHughes,
Thank you for sharing your wonderful feedback on your experience using the Samsung Galaxy Watch Ultra. We're ecstatic to hear that we've met your expectations when it comes to your smartwatch. The Galaxy AI on your Galaxy Watch Ultra focuses primarily on enhancing your health, fitness, and daily communication, elevating this rugged smartwatch into a highly personalized wellness partner. We're thrilled to hear that you've been taking full advantage of your features to enhance the functionality of your Galaxy Watch Ultra. If you would like any further assistance or if you would like to share additional feedback with us, please let us know by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent watch
on June 18, 2026
Posted by: Harry
Overall, the watch is great! As this is currently the largest watch that samsung has available, you should take into account a 47mm size on your arm. I have a medium size arm and I would buy it again due to all of the features available on it. A truly amazing watch.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 17, 2026
Posted by: Weaver101
[This review was collected as part of a promotion.] I haven't tried Galaxy AI on this but it's very durable and customizable. My favorite Galaxy Watch so far
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Greetings Weaver101,
Thank you for your sharing your wonderful feedback on the Samsung Galaxy Watch Ultra. We're ecstatic to hear that we've surpassed your expectations with your Galaxy Watch Ultra so far. Your satisfaction motivates us to continue delivering the best quality product line that suits all of your needs. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an integral part of the Samsung community.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor quality battery- watch out
on June 16, 2026
Posted by: Vika
Expertise:Expert
Watch do not have good quality batery -don not last even 12 hours.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 17, 2026
Aloha Vika,
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights provide valuable critiques that will assist us with improving our product line to best suit your needs. Samsung offers a 12-month warranty on your Galaxy Watch Ultra for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery can last up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a look at "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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