Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Android or nothing
on June 29, 2026
Posted by: Greydog6
[This review was collected as part of a promotion.] There are not enough great things to say about Galaxy phones. I will NEVER use anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ulta is the only way to go
on June 29, 2026
Posted by: Greydog6
[This review was collected as part of a promotion.] This watch is the best so far. Looks sleek and nice like fine time piece should. Incredibly durable and the battery lasts for days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch!
on June 29, 2026
Posted by: MeMyselfandI
[This review was collected as part of a promotion.] I run a construction business and I am always doing hard, rough work. This watch has been through it all and it still works amazingly!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Broken glface
on June 29, 2026
Posted by: Micaela
[This review was collected as part of a promotion.] After one week of owning the watch, I dropped it and the screen immediately chipped and cracked down the middle. I have not been able to use it for its purpose because of it. This is the biggest draw back and deterrence from recommending this watch.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Howdy Micaela,
Thank you for finding the time to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your insights as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for finding the time to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your insights as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best watch waterproof best battery ava
on June 29, 2026
Posted by: Love2samsung
[This review was collected as part of a promotion.] I love this watch great watch great battery life good screen big sizeI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra Orange band
on June 29, 2026
Posted by: Ricco1021
[This review was collected as part of a promotion.] Owned my watch for 18 months.. So far not a scratch on it (I work outside in construction) and after I clean it.. Looks just like new. Battery will usually last me all daytime hours.. (at about 9 P.M i do put it to charge for the next day & Usually (every night) I put on my Watch 5 Pro for sleeping) And in the morning I just switch watches!. So far this has been a great arrangement (ie.. I always have a smart watch helping/tracking my health, and activities that way I can keep on using my phone screen and multi-tasking productively. Ai options would definitely save the day every day. Ohh.. MY WATCH WORKS WITH A FEW OF MY WORK GLOVES STILL ON.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same thing as my Original Galaxy Watch
on June 29, 2026
Posted by: GalaxyAI
[This review was collected as part of a promotion.] Galaxy AI
Nothing really new. I was hoping my wrist would notice the vibration more with the newer watch. I thought my older watch was vibrations were wearing out. Turns out it's exactly the same thing.
Nothing really new. I was hoping my wrist would notice the vibration more with the newer watch. I thought my older watch was vibrations were wearing out. Turns out it's exactly the same thing.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello GalaxyAI,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. If your Galaxy Watch Ultra vibration feels too low, the fix is usually tweaking your settings to maximize duration and intensity. You can quickly adjust these in your watch settings or directly through your connected phone app to boost the feedback. You can adjust your vibration intensity and duration on your device by: From your Watch: Go to Settings > Sounds and vibration > Vibration. Set the duration to Long and the intensity to Strong. From your Phone: Open the Galaxy Wearable app > tap Watch settings > Sounds and vibration > Vibration, and set to Long and Strong. Please feel free to review the resources shared below to help resolve what you may be experiencing. If you have any questions or if you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung smart watch does not vibrate
https://www.samsung.com/us/support/troubleshooting/TSG01003096/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. If your Galaxy Watch Ultra vibration feels too low, the fix is usually tweaking your settings to maximize duration and intensity. You can quickly adjust these in your watch settings or directly through your connected phone app to boost the feedback. You can adjust your vibration intensity and duration on your device by: From your Watch: Go to Settings > Sounds and vibration > Vibration. Set the duration to Long and the intensity to Strong. From your Phone: Open the Galaxy Wearable app > tap Watch settings > Sounds and vibration > Vibration, and set to Long and Strong. Please feel free to review the resources shared below to help resolve what you may be experiencing. If you have any questions or if you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung smart watch does not vibrate
https://www.samsung.com/us/support/troubleshooting/TSG01003096/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch and look
on June 29, 2026
Posted by: Appaya
[This review was collected as part of a promotion.] Love to go always with watch. It's my personal trainer and keep alerts on want I have scheduled too.
Keep my sleep monitored and reports
Heart rate monitor and BP.
Heart rate monitor and BP.
Value
5
Written by a customer while visiting Samsung US