Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4 out of 5
4
Nice and comfortable on my wrist!
on July 7, 2026
Posted by: IrwinF
[This review was collected as part of a promotion.] I have been wearing this watch for a few months now. At first, I thought it felt a bit large, but I quickly got used to it and now it fits perfectly on my wrist. I am really impressed with how robust it is; it has taken a few hits and still looks practically perfect.
I've used it while cycling and swimming, and the waterlock feature worked flawlessly. It feels really solid, and to be honest, the watch has exceeded my expectations. It reminds me a bit of the classic watches, but completely reinvented. I really like it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice and comfortable on my wrist!
on July 7, 2026
Posted by: IrwinF
[This review was collected as part of a promotion.] I have been wearing this watch for a few months now. At first, I thought it felt a bit large, but I quickly got used to it and now it fits perfectly on my wrist. I am really impressed with how robust it is; it has taken a few hits and still looks practically perfect.
I've used it while cycling and swimming, and the waterlock feature worked flawlessly. It feels really solid, and to be honest, the watch has exceeded my expectations. It reminds me a bit of the classic watches, but completely reinvented. I really like it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch. Perfect size, bright screen long use
on July 6, 2026
Posted by: Jangnano
[This review was collected as part of a promotion.] I love my Galaxy watch ultra. It has a bright screen, the size of the watch is perfect for my arm and the brightness is wonderful. From really time reading to hiking and exercise tracking it does it all. It integrated with gym fitness equipment for easy quick starting. There are several exercise options to track and tons of customization settings. The battery lasts forever and the quick charger gets me back going quickly. Highly recommend this watch!
Galaxy ai integration to the watch is seamless. Have a question about a random thought or want to set an alarm? Galaxy ai is there and ready to go. It's wonderful and makes life so simple.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feature packed technology you can wear!
on July 6, 2026
Posted by: BBRIK
from Southeast US
Verified Purchase:Yes
Galaxy Watch Ultra 2025 stands out for its exceptional comfort despite it being a 47mm device on your wrist, thanks to its lightweight build and ergonomic strap design. I’m really enjoying the robust health tracking features, especially the advanced heart monitoring, sleep insights, stress analysis, and improved workout detection. In comparison to the Fitbit Sense 2, the accuracy of the health tracking was very similar, except that the Galaxy tracks much more useful data. It’s a versatile companion for everyday use and intense training. Battery life is about 1.5 days for me with constant use. Recharging from about 20-30% takes only about 30 minutes though. Overall, it’s a polished, feature-rich smartwatch that balances comfort, performance, and reliability extremely well. If you want a device that can track all of the health data you could ever need, this is the watch for you.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Watch is great App ruins it.
on July 3, 2026
Posted by: Paratrooper Rick
Expertise:Expert
The watch itself is great, the app that goes with it ruins it. I am switch back to Garmin for a more focused app that lets me see my runs, sleep, and other metrics without an AI pushing me to exercise harder when I have already run 4 miles that day. i don't care for the BLOAT in the app. Also, why a picture of a female runner on the app icon, men use this watch too. I was wrong to leave Garmin and I will correct that.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 6, 2026
Salutations Paratrooper Rick,
Thank you for reaching out to share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we continue to make improvements on our product line to suit the needs of our customer base. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra

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Galaxy Watch Ultra
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New ones still getting used to it
on July 2, 2026
Posted by: DaddyDom
[This review was collected as part of a promotion.] It's very sleek, elegant, high quality, stylish, heavy duty.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The watch that saved my life.
on July 1, 2026
Posted by: SOCOM REJECT
from Ft Bragg NC
Expertise:Expert
The watch that has saved my life twice as if combat was not enough I had to goto the hospital in a ambulance and they took off my Galaxy Ring and Ultra watch but thankfully it had taken a EKG before they did and sent a copy to my son and daughter in law which the Cardiology guys immediately in the ER where taking pictures with there phone which helped alot and them getting to see my SPO2 from my Utlra watch and my ring all layed out for them which helped get me to CT immediately so I am going to get another but will not forget a watch that saved my life twcice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic features
on June 30, 2026
Posted by: MorganFJ
[This review was collected as part of a promotion.] When I first received this watch, I had no idea it would become such an essential part of my daily life. I expected to use it occasionally, but it now rarely leaves my wrist.
The health features alone make it a practical choice for anyone focused on wellness. With tools like ECG, blood oxygen monitoring, blood pressure tracking, and activity tracking, it offers a comprehensive look at your health right from your wrist.
What really stands out, though, are the everyday conveniences. You can quickly check the weather, set reminders and alarms, and ask questions on the go. Because it pairs seamlessly with your phone, you get access to the full potential of Galaxy AI and connected features.
Samsung also keeps the watch fresh with regular updates, adding new capabilities and improvements over time.
Overall, the Galaxy Watch doesn’t just add convenience—it can genuinely change your lifestyle. It’s well worth the price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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