Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Great Watch!!!
on July 22, 2026
Posted by: Imhisru
[This review was collected as part of a promotion.] Love getting all of my alerts on my watch and not having to mess with my phone to read my messages and posts. Then there are all of my physical apps that I can take advantage of. Finally I have the weather and so much more. Needless to say, this is one great watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Watch, Too Expensive
on July 22, 2026
Posted by: LexxtheChef
from Springfield NJ
Expertise:Expert
It's a very nice watch , just not worth the price. That's ridiculously insane. Also you cannot charge it with your phone because it is not compatible. And last use can't really use Facer because it doesn't support the software.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, July 22, 2026
Hey there LexxtheChef,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we continue to make improvements on our product line to align with our customer needs. The Galaxy Watch Ultra is an easy choice if you need a rugged, multi-day sports watch with extreme durability, dual-frequency GPS, and advanced health metrics like sleep apnea detection and Daily Cardio Load. It is ideal for outdoor enthusiasts and Samsung phone users wanting top-tier fitness tracking. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we continue to make improvements on our product line to align with our customer needs. The Galaxy Watch Ultra is an easy choice if you need a rugged, multi-day sports watch with extreme durability, dual-frequency GPS, and advanced health metrics like sleep apnea detection and Daily Cardio Load. It is ideal for outdoor enthusiasts and Samsung phone users wanting top-tier fitness tracking. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT get it wet
on July 21, 2026
Posted by: AngryGalaxyOwner
[This review was collected as part of a promotion.] Do not get it wet. Even though it has an IP68 rating, the rain will get it wet and it'll stop working. You send it in for repair because it's still under warranty, right? Yeah, $300 to fix it because guess what? IT HAS WATER DAMAGE. Absolute waste of money
Response from Samsung USBy R&R Team, July 22, 2026
Greetings,
Thank you for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to remain innovative while improving our product line to suit your needs. Water resistance can be impacted on the Galaxy Watch Ultra through worn-out seals, hard impacts, or exposure to harsh chemicals like chlorine or salt water. Even though your Galaxy Watch is 10ATM and IP68 rated, "water-resistant" is not the same as being waterproof, and the internal seals can degrade over time or break under high-pressure water. We understand how frustrated you may feel with what you're experiencing with your device. Please take a moment to check out the resources shared below and let us know afterward if you would like further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS00078031/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00078058/
Thank you for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch Ultra. Your insights allow us to remain innovative while improving our product line to suit your needs. Water resistance can be impacted on the Galaxy Watch Ultra through worn-out seals, hard impacts, or exposure to harsh chemicals like chlorine or salt water. Even though your Galaxy Watch is 10ATM and IP68 rated, "water-resistant" is not the same as being waterproof, and the internal seals can degrade over time or break under high-pressure water. We understand how frustrated you may feel with what you're experiencing with your device. Please take a moment to check out the resources shared below and let us know afterward if you would like further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS00078031/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS00078058/
Written by a customer while visiting Samsung US
Customer Rating
5
The health feature is awesome.
on July 21, 2026
Posted by: Tazzman
[This review was collected as part of a promotion.] Great watch for all the features it has.
I have been using the blood pressure app to monitor my pressure.
I have been using the blood pressure app to monitor my pressure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Watch Ultra Review:
on July 20, 2026
Posted by: Cdrummond3000
[This review was collected as part of a promotion.] he Samsung Galaxy Watch Ultra is a bold, rugged departure from previous generations, explicitly built for power users and outdoor enthusiasts. Ditching the classic rotating bezel for a robust titanium "squircle" cushion case, it prioritizes pure durability and military-grade strength.Pros:Tank-Like Build: With 10ATM water resistance and a premium titanium frame, it is built to survive harsh elements and intense workouts.Blindingly Bright Display: The screen reaches incredible peak brightness, making it effortlessly readable even under the most intense, direct midday sunlight.Exceptional Battery Life: Thanks to its massive battery and efficient 3nm processor, you can easily get 2 to 3 days of heavy usage on a single charge.Smart Tracking: The addition of dual-frequency GPS keeps route pathing incredibly accurate, while Galaxy AI-driven metrics like the "Energy Score" offer excellent insight into your daily recovery.Action Button: The new physical quick button is highly functional for instantly launching workouts or activating the emergency safety siren.Cons:Massive Footprint: It is a thick, heavy watch that will feel overwhelming on smaller wrists.
Verdict:If you want an uncompromising, high-end tracking companion with stellar battery life and don't mind the chunky aesthetic, the Galaxy Watch Ultra is easily the best premium smartwatch in the Android ecosystem.
Verdict:If you want an uncompromising, high-end tracking companion with stellar battery life and don't mind the chunky aesthetic, the Galaxy Watch Ultra is easily the best premium smartwatch in the Android ecosystem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on July 20, 2026
Posted by: Anonymous
Love the feel, it's durability, it's ability to track my activity
Written by a customer while visiting Samsung US
Customer Rating
5
Best customization smart watch!
on July 18, 2026
Posted by: Marvelus
[This review was collected as part of a promotion.] Using the galaxy AI is extremely handy along with great hardware. I'm active and have knocked my watch against just about everything and it still looks amazing.
Battery life is next level as I don't have to worry about charging it daily.
Best smart watch on the block!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on July 18, 2026
Posted by: Estrada
Expertise:Beginner
Great Watch ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US