Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,043 Reviews)
Open Ratings Snapshot
Rating breakdown 3,043 reviews
5 Stars
2,620
4 Stars
305
3 Stars
69
2 Stars
30
1 Star
19
90%of customers recommend this product. 
(
245 out of 271
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Good watch
on October 8, 2026
Posted by: DanTheMan
[This review was collected as part of a promotion.] I wear my watch almost every day for over a year now and the watch has yet to fail me. Its incredibly customizable and accurate. The battery easily lasts 2 days on a single charge.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hello there DanTheMan,
Thank you for taking the time to share your insights about your experience with the Samsung Galaxy Watch Ultra. We value your input and are committed to continuously innovating while improving our product line to better serve our customers and meet their needs and expectations. Your feedback is not only appreciated, it also assists us in our ongoing efforts to enhance the customer experience. We're ecstatic to hear that you're still satisfied with your Galaxy Watch Ultra and have been enjoying the features and functionality it offers since you unboxed it over a year ago! If you have any additional feedback to share or if need further assistance, please don't delay with reaching out to Samsung Support. We're always happy to help and appreciate the chance to assist you. Thank you for your continued support and for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product hss great features for Senior Citizen
on October 8, 2026
Posted by: Love2Garden
[This review was collected as part of a promotion.] I am an 80 yr old Senior citizen who has chosen to us my watch fof a medical alert device along with it normal uses. I also chose to use my watch for monitoring my health and we'll being with Samsung Health whivh coincides with my physical therapy requirements i have from my PT's at Kaiser. Plus I have also figured out how to pick up and make calls which is a big help so now I can leave my phone in a shady area near my project and not worry about dropping my phone when I'm bending down to plant or trimmming.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 9, 2026
Hello Love2Garden,
Thank you for taking the opportunity to share your feedback about your experience with us. We appreciate your candor as we continue enhancing our product line to best align with the needs and expectations of our customers. We're thrilled to hear that you're enjoying the freedom and flexibility offered with the addition of your Galaxy Watch Ultra into your daily life. Please do not hesitate to contact Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch ever
on October 8, 2026
Posted by: Goku2000
[This review was collected as part of a promotion.] I love the watch I use it when I go on my drugs it's so convenient how I can connect my buds to my watch without needing to take my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable and holds me accountable
on October 6, 2026
Posted by: BlueRose
[This review was collected as part of a promotion.] I chose the Galaxy Watch Ultra because its tough titanium frame can handle bumps against gym equipment and doorframes without getting scratched up. It effortlessly tracks my daily workouts with accurate GPS, and checking my morning sleep and energy score tells me exactly how ready my body is to tackle the day.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 8, 2026
Salutations BlueRose,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your candor is appreciated as we continue to make improvement on our product line to better align with the needs and expectations of our customer base. The Galaxy Watch Ultra features an aerospace-grade titanium case and scratch-resistant sapphire crystal glass, making it one of our most rugged and durable devices available. It's great to hear that you've been able to ensure that your Galaxy Watch Ultra remains in its pristine condition while taking full advantage of the functionality and features available with your smartwatch. Let us know if you have any questions or if you'd like further assistance by contacting Samsung Support. We're standing by to help in any way we can! Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra
on October 6, 2026
Posted by: GalaxyMoon
[This review was collected as part of a promotion.] I chose the Galaxy Watch Ultra because it syncs perfectly with my Galaxy phone. I use it for calls, texts, and music. It’s great at the gym since I don't have to worry about carrying my phone; I can do everything I need right on the watch. I definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall
on October 5, 2026
Posted by: Bjoeep
[This review was collected as part of a promotion.] I chose the Samsung watch due to its features and relatively affordable price. The watch does what it's advertised to do. The watch face isn't really big enough to type on, but as a message center and backup to always having your phone within arms reach it is great! I would recommend this watch. One thing I did not like was the options for watch bands. I had to replace mine recently since it looked worn out as I use the as my daily wear, only occasionally switching it out for my Raymond or Tissot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for photographers!
on October 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Samsung phone to do a lot of photography, so I chose the Samsung Galaxy Watch Ultra because it can act as a viewfinder and a remote trigger for my phone camera. I also appreciate that it can give me my agenda and give me Gemini access at the press of a button.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on October 5, 2026
Posted by: AraEdu6973
[This review was collected as part of a promotion.] I chose this watch because us Samsung has great features is fine quality and good looking it has everything I like and it goes with the rest of my Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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