Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4
Overall Good Smart Watch
on August 5, 2026
Posted by: Charles
[This review was collected as part of a promotion.] Overall its a good smart watch with all features I need. It last long when first time use it but the battery drains faster after 2 years use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 5, 2026
Posted by: FaisalJ
[This review was collected as part of a promotion.] I choose Samsung smart watch since its lauch date and no turning back to any other smart watch. Its beautiful and reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on August 5, 2026
Posted by: SouthpawSteph
[This review was collected as part of a promotion.] I chose this watch because I love the round look and ease of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this watch for battery life
on August 5, 2026
Posted by: Nails1155
[This review was collected as part of a promotion.] I chose this device for recording my sleep , battery life, monitoring my health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch ultra
on August 5, 2026
Posted by: Ftbirdon20s
[This review was collected as part of a promotion.] Happy that I chose this watch as my smart watch, couldn't be happier with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this thing! Clear interface and good battery
on August 5, 2026
Posted by: Nicknem
[This review was collected as part of a promotion.] I'm super happy I chose this! The durability is fantastic. Don't use a case. Battery is completely optimal for a full workday. Don't have to worry about it at all. That's with activity on it and what not.
Thanks Samsung for your great products! Glad I chose this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
this product is good but the battery is very weak
on August 4, 2026
Posted by: Bro9379992
[This review was collected as part of a promotion.] This product is good, less vulnerable to scratches and damage, but the battery is definitely out for 2 full days.
Value
3
Response from Samsung USBy R&R Team, August 6, 2026
Aloha Bro9379992,
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we continue to make improvements on our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we continue to make improvements on our product line to align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
First timer on smart watch. Glad I chose this.
on August 3, 2026
Posted by: MichaelMJ
[This review was collected as part of a promotion.] I never wore watches before. I do not realize its importance, until I finally did some formal work.
I chose the Galaxy Watch Ultra specifically because I already had the ecosystem to back it up. I like its sturdy build, and its waterproof capability. I often lose track of time in the shower, and the watch Always On Display kept reminding me of it.
I chose the Galaxy Watch Ultra specifically because I already had the ecosystem to back it up. I like its sturdy build, and its waterproof capability. I often lose track of time in the shower, and the watch Always On Display kept reminding me of it.
I work in a Campus Waste Management. Often, I smacked my wrists harshly against hard plastic and metal, and sometimes sprayed by dirty, filthy water. But I'm not afraid, for it endured without scratches. But I like going extra, so I added another layer for the screen, and the watch's body.
Thanks to its sleep tracking capabilities, I became more conscious of my health. It made me realize how little I actually slept, and helped me adjust when I should sleep to accommodate my waking hours.
I have never expected a watch could be even more useful for my daily life. I think this watch will stay with me for quite a while.
Value
5
Written by a customer while visiting Samsung US