Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Nice looking watch
on July 27, 2025
Posted by: Picolo
[This review was collected as part of a promotion.] I like the ultra watch and I know AI is good to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great daily driver!!!
on July 27, 2025
Posted by: Watchfan22inches
[This review was collected as part of a promotion.] Great daily driver my galaxy watch ultra keeps me connected with great notifications and seamlessly syncs with my calendar. It's a great addition to my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest watch ever
on July 27, 2025
Posted by: Fuff86
[This review was collected as part of a promotion.] This watch works amazingly with my 25 ultra phone. I love the ai the auto tracking of your activity and calories burned. Also I love knowing my sleep score and the suggestions to your routines to give you an over all better health score.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra is a beast in both design and f
on July 27, 2025
Posted by: eajdede
[This review was collected as part of a promotion.] The build quality is exceptional – it feels premium and rugged at the same time, perfect for both workouts and casual wear.
One of my favorite features is Galaxy AI integration. I use it to summarize notifications, generate quick replies, and even assist with workouts using voice guidance.
Battery life is surprisingly solid despite the performance – I consistently get 2 full days with everything turned on. The health tracking features (heart rate, ECG, body composition) are super accurate and the new sleep tracking system.
Highly recommend it if you want a pro-level smartwatch that doesn’t compromise.
Highly recommend it if you want a pro-level smartwatch that doesn’t compromise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Useful but yet inconvenient at times lol ugh...
on July 27, 2025
Posted by: PonchAz
[This review was collected as part of a promotion.] Like I stated it's useful but inconvenient. Wish battery life was better and when you turn off features you don't use to conserve battery life but it tries to re-enable them. It's very annoying. The other annoying inconvenience is the inconsistency of tap pay not working or error-ing while trying to use it. That goes the same for voice to text. Not always working correctly or not even picking up what I'm trying to say and giving an error. Outside of this. I have for the most part been satisfied.
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Howdy PonchAz,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Please restart your smartwatch and your phone, reinstall Samsung Pay and the Galaxy Wearable app, then add your payment cards if you continue to experience concerns.
Also check out the other resources that have been linked to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Bixby does not launch or recognize commands on Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003143/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Please restart your smartwatch and your phone, reinstall Samsung Pay and the Galaxy Wearable app, then add your payment cards if you continue to experience concerns.
Also check out the other resources that have been linked to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Bixby does not launch or recognize commands on Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003143/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 27, 2025
Posted by: Ricolikesuave
[This review was collected as part of a promotion.] I absolutely love my watch, I use it to help locate missing phone ALL the time! timers for cooking, stopwatch for working out managing cardio and set duration and recovery time. I love the sleep tracking function, as well as switching my music, making calls and text on it has been an absolute DREAM COME TRUE ( I feel like a secret agent most times, just amazing how far technology has come) love watching videos and podcasts on the go, on runs, in off times waiting for people or on breaks at work, I love the storage capabilities and applications I can download it's literally like having an extra phone on my wrist, SO FAST updating and loading screens are a blink, so grateful for Samsung and how they have truly epitomised the essence of thee perfect watch for literally any use. I use the galaxy AI probably more than I should but fact checking, literally like having a built in best friend/Einstein on my wrist, helps with homework again probably more than I should but hey if the capability is there, why not use it and to its fullest, booking reservations for dinner, tickets for shows, helping with cooking recipes with makeshift ingredients, low carb meals with high flavors has been a Godsend THANK YOU SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger is better
on July 27, 2025
Posted by: Bluelife
[This review was collected as part of a promotion.] The new ultra watch is great the fell is nice and light even though it's the biggest of the 3 model battery last over a day and 1/2 even with high usage looks rugged and tough while still looking expensive not cheap with look of quality i love the ai features from regular questions like weather to tallest buildings around and to top it off it continue feedback from what you ask like ask it about a place then how to get there then about food in area all with out keep asking same first question just keeps going like a real person the screen is like looking at a real TV or your actual phone it's so clear I have my camera notifications come to it and you can see and tell everything going on I love my watch definitely a upgrade from my last galaxy watch the square around the circle looks great bands are comfortable space on watch for song pictures to whatever you need along with all the health tracking my opinion a must buy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The only watch ever needed.
on July 27, 2025
Posted by: LucidShadow
[This review was collected as part of a promotion.] Seamless integration of Galaxy AI. So many features snd options... The sleep monitoring is awesome. Fitness app tracks well...calls...notifications...nfc payments...everything is on point...and it even tells time! :)
Love my watch.
Value
5
Written by a customer while visiting Samsung US