Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Amazing watch
on August 5, 2025
Posted by: Tdljr26
[This review was collected as part of a promotion.] This watch is such astep.up from my pro 5 series. Love how easy it interacts with my other Samsung devices and how the galaxy AI works. Tracks health so much better in my mind.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch has performance issues.
on August 5, 2025
Posted by: DrSlippers
[This review was collected as part of a promotion.] Samsung has provided a limited selection of clunky watchbands on Ultra device.
Also, Health application re: sleep monitoring, is intermittent at best. Blocks of measurements are mysteriously absent nightly rendering function unusable and unreliable.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2025
Hello DrSlippers,
Thank you for taking the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Watch Ultra, however, we need more information regarding what may be occurring with your device before we can do so. Please feel free to contact Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful piece of technology
on August 5, 2025
Posted by: Hurtlocker0923
[This review was collected as part of a promotion.] This watch is solid. Sturdy and looks great. I love the power saving mode to lengthen the battery life as well as the customization options.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable and Taanky watch
on August 5, 2025
Posted by: Ryaaan
[This review was collected as part of a promotion.] Love the bigger battery and titanium body. Also love the quick action button where I have it binded to the flashlight. For Galaxy Ai I love the call assist and interpreter. I use it a lot for hiking and sleep monitoring as well where it does last me at least 2 to 3 days
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 5, 2025
Posted by: Scoot13
[This review was collected as part of a promotion.] To be honest it does alot more then I was expecting its almost overwhelming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not complete standalone.
on August 5, 2025
Posted by: IamSam
[This review was collected as part of a promotion.] I was sad that it cannot be a complete standalone. That I need to tie it to a phone. My Galaxy ultra watch is excellent. A very strong competitor if not superior product to apple watch. Yet, sad that it cannot be a complete standalone. Using the watch for my everyday work, plus everyday exercise, with its features ... has allowed me to keep track of my progress.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the color and the battery life of it
on August 5, 2025
Posted by: jadb1316
[This review was collected as part of a promotion.] I like that the color of the band and the watch face with the compass and the widgets look good to haven't tried the AI feature but hopefully soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
watch ultra
on August 5, 2025
Posted by: tennisnita
[This review was collected as part of a promotion.] the watch is awesome. ai works good too. it does more the my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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