Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Good Watch
on August 11, 2025
Posted by: Ashpeter
[This review was collected as part of a promotion.] It's a very good watch comparing with other watches brands, good looking, easy connecting to phone or speakers, battery is long used up to 48 hours active. Good counting about your health even during your sleep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Watch, Nice upgrade
on August 11, 2025
Posted by: CookCabin77
[This review was collected as part of a promotion.] I purchased Samsung Galaxy Watch Ultra (2025). I was really happy to see the increased storage of 64gb. I was super excited to find that I had access to Galaxy AI right out of the box as well. I have really enjoyed the Samsung line of watches and how they pair seamlessly to the Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade overall
on August 11, 2025
Posted by: SKYarroW12
[This review was collected as part of a promotion.] As of right now i have not noticed or actively used Galaxy AI on this watch. I have however greatly enjoyed the upgraded UI of the new watch, I previously used the watch3. I have not gotten around to using any of the new upgraded features compared to the watch3 since most of what I use was on my old watch. My one grip would be that there is no rotating bezel ring. It was a useful feature that I am sad to see go. Overall I am pleased with the upgrade with new features and mechanics that this watch has.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall pretty decent watch
on August 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The only main issues that I would consider needing more work are the samsung health app workout setting regarding timer restriction/minimums and also on how the watch detects certain exercises or when swimming detecting stokes. When in swim mode at one point it will no longer detect the swim strokes. I have tried pause and resuming the swim workout but it doesn't fix the issue it continues. I also already turned off auto detect exercises so it wouldn't interrupt the swim workout but it still stops detecting strokes and you have to finish the swim workout and start a new one so that it is able to start detecting strokes again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall smart watch ive ever owned.
on August 11, 2025
Posted by: Anonymoose
[This review was collected as part of a promotion.] Galaxy Watch Ultra with Galaxy AI is one of the most well rounded and intuitive smart watches i've ever owned. The display is large and crisp. The touch screennis responsive but not too responsive. And it is TOUGH! I daily wear this watch as a security contractor and I put it through its paces, and then some. Battery life is insane can go a whole day and still have 80 percent left. Great job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch
on August 11, 2025
Posted by: Nemo67
[This review was collected as part of a promotion.] Upgraded from galaxy watch 7 to the new ultra and it has been great. Like the bigger screen, sporty style and Galaxy AI integration. Had issues connecting the lte but not sure if it was carrier or watching issue. Noticed sometimes the watch get real hot and goes into some low temp mode. Have to restart watch to get it to work again.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Good day Nemo67,
Thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting your device. Also feel free to review, "Activate LTE service for your Samsung Galaxy Watch" if you were still in need of assistance with activating your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting your device. Also feel free to review, "Activate LTE service for your Samsung Galaxy Watch" if you were still in need of assistance with activating your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Written by a customer while visiting Samsung US
Customer Rating
5
My new best friend
on August 11, 2025
Posted by: Nextgenrob
[This review was collected as part of a promotion.] I’ve been using the Galaxy Watch Ultra daily, and it’s quickly become my favorite piece of tech. The build feels solid yet comfortable, with a crisp, bright display that’s easy to see even in direct sunlight. The rotating bezel is smooth and intuitive, and navigation feels natural.
Performance is snappy—apps open instantly, fitness tracking is accurate, and the battery life easily gets me through a full day with plenty left. GPS locks on fast, and the new health sensors feel more precise than previous models.
Galaxy AI integration really makes a difference. It gives me smart health insights, helps interpret workout data, and even offers suggestions based on my activity patterns. Notifications are handled perfectly, and quick replies with AI-assisted text make staying connected effortless without pulling out my phone.
The watch pairs seamlessly with my S25 Ultra, and together they feel like one connected system. Whether I’m tracking workouts, checking my schedule, or using AI features to stay on top of my day, the Galaxy Watch Ultra delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easily does everything I need
on August 11, 2025
Posted by: RobertT
[This review was collected as part of a promotion.] It has all the features I need from a smart watch, and does everything without any lag. It looks great, although I swapped out the orange watch band for a grey one (it wasn't my cup of tea). Battery life lasts me 2-3 days without charge depending on my activity and usage. I upgraded from a Galaxy watch 5 classic, which tended to be a bit laggy and only realistically lasted me 1 day comfortably (maybe 2 days but I was religious about charging it nightly). Now I don't have to worry about not being able to use my watch it i accidently leave it in the living room overnight! I also got it for a great deal by ordering it at the same time as my S25 Ultra and trading in my old watch. The recent OS update gas been a wonderful add!
Value
5
Written by a customer while visiting Samsung US