Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Best watch ever made
on August 12, 2025
Posted by: Stillz
[This review was collected as part of a promotion.] I love everything about this watch down to the sensors and to the inclusion of the exercise apps as well. The new and improved sensors that track sleep apnea your heart condition blood levels antioxidant levels is pretty awesome it can help you if you think about it in a sense of saving your life with Galaxy AI it also helps you remember things on the fly if your phone is not near you I love it it does help me with translation as well with the Galaxy AI if I don't have my phone near me and it's just a cool looking watch I really love it thank you Samsung and makes my ecosystem even more exciting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sensors are weak
on August 12, 2025
Posted by: Keppy9150
[This review was collected as part of a promotion.] Watch itself is great, and like the look, but the sensors are terrible and hardly ever work
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 12, 2025
Good day Keppy9150,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you what whatever you may be experiencing with the sensors on your device, however, we need more details regarding what feature you may be referring to before we can do so. Feel free to check out the resources shared below. If you would like further assistance afterward, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch with phenomenal sensors
on August 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Been using the new watch since I received it a couple of weeks ago and absolutely enjoy every feature. The tweaks to be able to customize almost every face, utilizing Galaxy AI via the new Galaxy Watch Ultra is a breeze and handling incoming calls, texts, and other messages is likely the greatest parts! But wait there's more! Handling your music while working out or commuting on public transportation helps choosing the tracks to your everyday life. This watch makes handling your phone a thing of the past when doing everyday tasks that don't require minute detail and if it does, voice to text, Galaxy AI, and other useful inputs are great additions to helping navigate your Galaxy ecosystem easily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Ultra watch
on August 11, 2025
Posted by: StaggerLee
[This review was collected as part of a promotion.] I use it to monitor my heart and steps and oxygen ect its does so much when its connected to a Samsung Galaxy S25 Ultra smartphone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch by far
on August 11, 2025
Posted by: Dubert1995
[This review was collected as part of a promotion.] This watch is amazing. The battery life is outstanding. I can go 3 to 4 days without having to charge it. I have had several watches and I had to charge them like every 2 days. The watch charges quickly and is very comfortable. It's easier now to replace the watch bands because you don't have to worry about losing the lock pin. I love the customization I can do on it and the workout feature and step counter is more accurate. I love this watch over all and I highly recommend. It's very easy to use and the speaker on it is alot louder than the others so you can talk on the phone with ease and not have to hold it up to your ear. It doesnt have a turn dial like the others which I prefer. So I don't accidentally scroll to somthing and hit it. So by far the best watch they have made yet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding!
on August 11, 2025
Posted by: GeneralTater
[This review was collected as part of a promotion.] This watch is better than expected. It has all the features I want and not bloated. The AI interface makes in helpful as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my Galaxy Ultra Watch
on August 11, 2025
Posted by: Carlos
[This review was collected as part of a promotion.] I loved the Galaxy Ultra watch since I've got it. A huge improvement over having an amazfit smartwatch. So much better at tracking my workouts,giving me notifications and providing me information I need. The one UI 8 has been great. Still learning all the Galaxy a features and using them with my Galaxy buds pro 3 headphones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Like having your phone on your wrist
on August 11, 2025
Posted by: GalaxyWatcher
[This review was collected as part of a promotion.] The Watch Ultra really dazzle and the upgraded storage is a huge benefit to do more with your watch. One issue is syncing music tracks which reports errors but everything else works great! Having an Ai assistant within arms reach is another plus!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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