Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Best Watch Out
on September 1, 2025
Posted by: JusticeP
Expertise:Expert
I was stuck between getting the Watch 8 Classic and this one but I'm glad I picked this one. The best watch out! The titanium blue is an elite color too
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Broken band
on September 1, 2025
Posted by: Bohica
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Watch is awesome but the band (where the pin goes through to connect it) broke on day 2! As much as we pay for this gear, we shouldn't be dealing with a broken band.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 2, 2025
Greetings Bohica, Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we make improvements on the durability and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Take a look at, "How to change the band on your Samsung smart watch" to help resolve what you have described to be experiencing with your watch band. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thanks for being a devoted Samsung customer. - Debra

Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Genuinely Obsessed
on September 1, 2025
Posted by: AdogdadAsh
[This review was collected as part of a promotion.] I’ve never been a watch person—let alone a smartwatch person, but the Samsung Galaxy Watch Ultra completely won me over:
• Health insights that matter. After some recent medical diagnoses, I needed to be more intentional about activity, diet, and sleep (but with ease of access). Paired with the Samsung Health app, the watch uses Galaxy AI to give me daily readiness scores and personalized analysis. It’s like having a coach on my wrist, helping me track progress and stay on top of my unique needs. It also has general helpful reminders, and awesome integration with other health apps.
• Unmatched customization - From watch faces to button functions to vibration patterns, I can fine-tune nearly every detail. It feels less like a gadget and more like my watch. Sometimes I like to be notified for every notification and other times, I don't and this watch makes making those changes easy.
• Powerful health monitoring. I especially appreciate the sleep tracking and blood oxygen monitoring. While it’s absolutely not a substitute for medical care, it helps me notice patterns and share better information with my doctor, which is invaluable.
• Style and comfort. Beyond the features, it’s simply comfortable and sleek. I get compliments on it all the time.
• Talk about battery life - 3 or 4 days on one charge and then it can recharge in roughly 1-2 hours.
For someone who never thought they’d wear a smartwatch, the Galaxy Watch Ultra has become one of my favorite everyday essentials.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade
on August 31, 2025
Posted by: Ultra Owner
from USA
Verified Purchase:Yes
Coming from the standard 2024 Galaxy watch, I think th Ultra 2025 is a nice upgrade. Looks better, larger screen, health apps seem slightly more accurate. Not revolutionary, but a good ourchase
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Woohoo!
on August 30, 2025
Posted by: Tish R Little
from Joplin, MO
Verified Purchase:Yes
Great features, design, and performance. The value really seems fine. Everybody likes it. I even like that I can have a different color on the band.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for much more than telling time
on August 30, 2025
Posted by: Padre44
Full of features and works seamlessly with Galaxy phone. Great for monitoring physical activities including heart rate.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buy ever.
on August 30, 2025
Posted by: Ozzy
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This was a great deal, great buy. By far my best buy ever.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing watch
on August 30, 2025
Posted by: Tsoler
[This review was collected as part of a promotion.] I love all the new features and larger battery, love the new look and im in love my watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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