Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
3 out of 5
3
My thoughts
on September 2, 2025
Posted by: Bill
from New Jersey
Expertise:Expert
Verified Purchase:Yes
The features of thiwatch is awesome my problem is with the style. The face and top side of it is very stylish and the underside too. But the side around looks like plastic on a toy. It should have been the total watch in the titanium.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2025
Aloha Taste, Thank you for taking the time to share your thoughts with us about your impression of the Samsung Galaxy Watch Ultra. We value your feedback as we strive to improve our product line to better suit our customers needs. If durability is on your mind, have no fear. The Galaxy Watch Ultra is a highly durable smartwatch featuring a scratch-resistant sapphire crystal screen and a rugged aerospace-grade titanium body. It is resilient against scrapes, bumps, and impacts from everyday use. It meets MIL-STD-810H standards for environmental resistance, including sand, extreme temperatures, and shock. It also has a 10ATM water-resistance rating for pressure up to 100 meters. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch is ok
on September 2, 2025
Posted by: Paul S
Verified Purchase:Yes
The watch is perfectly adequate. The Battery is better than the previous versin but could still use some improvement. The health apps that are resident on the phone work fine but the Body Fat Index measurment is tricky and often does not work. The watch could benefit greatly if Samsung would release the Blood Pressure Measurement app in the USA.
Response from Samsung USBy R&R Team, September 3, 2025
Howdy Paul, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. The bioelectrical impedance analysis (BIA) is sensitive to factors like finger placement, moisture, and hydration levels. Please be sure to secure your watch, place your fingers on the buttons without pressing them, remain still with your arms raised, and measure at the same time each day, preferably in the morning after using the restroom but before eating. Please feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Measure your body composition with a Wear OS Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003647/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Build Quality
on September 2, 2025
Posted by: Scott
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
This device screams solid build quality at any angle you view it. It's extremely durable, feels comfortable, and is absolutely fun to play around with from having a Swiss army of apps all the way to simple watch based games. I highly recommend the Ultra, no matter the color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic
on September 2, 2025
Posted by: Anonymous
from Woodville Texas
Verified Purchase:Yes
Awesome i discover something new every day with this watch.It's awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SWEET
on September 2, 2025
Posted by: Anonymous
from Jonesboro, GA
Expertise:Intermediate
Verified Purchase:Yes
I like it Very nice in appearance. Verry sturdy I'm very happy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch with lots of helpful apps
on September 2, 2025
Posted by: Ray C
Verified Purchase:Yes
After 2 weeks still enjoy the watch. Had some great commands from people who noticed the new watch. All features work as expected and battery life is 2+ days. Watch charges fast to 100%
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on September 2, 2025
Posted by: alhop
Verified Purchase:Yes
Excellent Watch Wears & Looks Nice Very Nice Watch Faces!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Upgraded from a Galaxy Watch 5 Pro
on September 2, 2025
Posted by: Ken C
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Some pretext: I upgraded from a Galaxy Watch 5 Pro. I decided to get the new Ultra this year because my old watch was starting to act up and didn't hold as much power as I'd like. This new watch has a stronger vibration and has slightly more functions compared to the Galaxy Watch 5 Pro. The current battery seems to last about 2 to 2.5 days, which is a slight upgrade from my old watch. I prefer watches that have simple colors of black, white, or silver. There were no options for just black and white, and I absolutely dislike the orange in the watch which is found in all the watch styles. However, I typically buy a case and screen protector for my watches, so these are typically covered up anyways. You can only see it via the buttons on the side. Beyond that, I only saw two functions that stood out to me while upgrading to this watch. The first function was the one-handed gesture. This is a cool concept but since it is incredibly inconsistent, I turned off this function. Another functionality is the extended health monitoring system it now has. I would say this particular feature is interesting, but not necessary as i seldomly check it. I also don't know the accuracy of the extra health monitoring it has. I rarely used the more basic monitoring on my old watch.
The pros: This watch runs smoother and faster compared to the Galaxy Watch 5 Pro. The watch has a stronger vibration feedback which is nice for alarms. Battery is slightly larger at 2 to 2.5 days before recharging.
The cons: For some reason, every style has the orange color in the buttons and/or bezel of the watch. If you love orange, this is perfect. If you hate it, then it's awful. One handed gesture feature is inconsistent and not useful at all. Typing on the watch is still difficult. Personally, I wish there were new features or something different after 2-3 years of upgrades.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Hey there Ken, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. The Galaxy Watch Ultra offers a rugged titanium design, a brighter and larger 1.5-inch display, improved performance with a faster processor and more RAM/storage, and better outdoor features like dual-band GPS and a new "Action Button" for quick access to functions, compared to your Galaxy Watch5 Pro. It also includes new health features such as a multi-sport tile, better body composition analysis, and an energy score. If the gestures feature on your device is not working properly, please access your Settings > Accessibility > Interaction and dexterity > Universal Gestures. Also, practice deliberate, controlled movements of that specific gesture. Ensure that your device is being worn securely on the correct wrist and adjust its position to be one finger-width from your wrist bone. Speaking your text can help, if you feel like your onscreen keyboard feels too small. Feel free to check out the resources below to help resolve what you have described to be experiencing with your gestures feature and to help you become better acquainted with your new features. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
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