Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Huyu
Verified Purchase:Yes
Good decision for me to purchase the ultra sumsung watch
I would recommend this to a friend!
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Just had a heart attack & I Love this watch and what it shows me about me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dian
Verified Purchase:Yes
I've been happy with the Samsung Galaxy Watch line since the 4 line. This latest edition, the Galaxy Watch 8, is a consummate addition to the line.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from DFW metroplex Texas
Verified Purchase:Yes
The battery depletes a little faster than the 2024 ultra. The titanium blue looks more gray then blue. It looks like a cheap watch compared to the last model.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
Hey there John, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. The Galaxy Watch Ultra offers a durable titanium build, BioActive Sensor for health tracking (heart rate, blood oxygen, ECG), a new 3nm processor, and a powerful battery lasting up to 100 hours. It also features dual-frequency GPS for accurate location, support for Galaxy AI features for advanced health insights, and advanced durability with resistance to extreme temperatures, altitude, and water pressure. Feel free to check out the resources below to help resolve what you may be experiencing with your battery life. Reach out to Samsung Support afterward if you would like additional assistance. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: No name
from Colorado
Verified Purchase:Yes
Not happy my watch stop working today, froze on me
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
Aloha No, Thank you for sharing your sentiments with us about your recent experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. Please take a moment to review, "Samsung smart watch app crashes, freezes, or doesn't respond" and "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch app crashes, freezes, or doesn't respond
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch app crashes, freezes, or doesn't respond
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 5 pro to watch ultra was a great upgrade
on September 6, 2025
Posted by: William
from Texas
Verified Purchase:Yes
Love the watch. I have the watch 5 pro golf edition and moved up to this. Battery life is similar, but I had vern worried about comfort. This watch is not uncomfortable at all. Im glad I purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from RI
Expertise:Intermediate
Verified Purchase:Yes
Love the watch…stylish and one of the best looking ….great features and highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RICH
Expertise:Intermediate
Verified Purchase:Yes
Galaxy watch Ultra 2025 is packed with features for health tracking and fitness. The coach feature is excellent for those runners.
Greater Battery life
Greater Battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US