Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4
Samsung got it right with ultra
on September 15, 2025
Posted by: Pixelfan
[This review was collected as part of a promotion.] Love the watch. Replaced my Garmin with Samsung atlast
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Yemane
on September 14, 2025
Posted by: Yeman
I like the product really keep it up so for next will be good
Written by a customer while visiting Samsung US
Posted by: Robert
from Syracuse, NY
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. Ive loved all of my galaxy watches.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marley
Expertise:Expert
Verified Purchase:Yes
Great upgrade. Great battery life, super light, has been very accurate with vitals and tracking steps. I would definitely recommend to any and all Samsung users looking to upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Just Dave
Verified Purchase:Yes
would not register my sleep information. Keep being told to wear it higher on my arm and make it fit tight. I do not like my watch tight in fact I personally like it loose
Response from Samsung USBy R&R Team, September 15, 2025
Hello Just Dave, Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Wearing your Galaxy Watch Ultra to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please feel free to review the resources shared below to help resolve what you may be experience with your sleep tracking. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
2
OK watch, nothing spectacular.
on September 12, 2025
Posted by: Luvronics
from Mississippi
Expertise:Intermediate
OK product, except the siren won't go away. I tested it out, which is horrible if you need help. Now the siren stays on. So when I press the watch face I have to turn off the siren. I can't get the bar icon for the siren to go away.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Howdy Luvronics, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To fix your Galaxy Watch Ultra's siren from going off, please restart your watch to resolve any software glitches. You can also go to Settings > Buttons and gestures on the watch and disable the Siren option to prevent accidental activation from the side button. If what you've described persists after restarting, then you can factory reset the watch but don't restore from a backup. Finally, feel free to submit an error report to Samsung support for further assistance. Please feel free to check out the resources shared below. If you would like any further assistance afterward or if you have any questions, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
What a watch. Does eveeything I need it to do.
on September 12, 2025
Posted by: Avi 1
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Great long lasting watch. Had great battery life. Snappy performance and a solid built.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Virginia Beach Virginia
Expertise:Expert
Verified Purchase:Yes
Great watch wish for bigger screen but is beautiful and really made well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US