Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Galaxy AI makes my wrist feel like it has a brain!
on September 15, 2025
Posted by: CountingSheepAndSteps
[This review was collected as part of a promotion.] This watch bullies me and I like it. The Galaxy Watch Ultra basically tattles on me all day. Galaxy AI looks at my sleep and says “Congrats, you laid down for 3 hours and called it rest.” It tracks my steps so well it caught me lying about “going for a walk.” The GPS is creepily accurate, the battery lasts forever, and answering calls from my wrist makes me feel like I’m in a spy movie about to launch missiles. It’s tough, it’s smart, and it knows my bad habits better than I do. Honestly like a creepy little guy that knows too much about you that you can rely on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Watch Ultra
on September 15, 2025
Posted by: Gktony
[This review was collected as part of a promotion.] This watch is great. Has all the features I am looking for. It has so much you can do with it. The screen is so big you can read almost anything. The AI (Gemini) is a saint. Just hold button and ask any question. Then BAM you have your answer. I was so glad to get the samsung galaxy watch ultra. It just has so much to it. I would have to write a book to get it all in. Battery is great and you can even swim with this watch. Awesome I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful watch
on September 15, 2025
Posted by: JustinO
[This review was collected as part of a promotion.] The Samsung Ultra watch is aesthetically pleasing, and I am impressed with its overall design. While I would rate it highly, the battery life presents a notable drawback. This is the only area needing improvement, in my estimation.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tough and useful
on September 15, 2025
Posted by: Steveo1374
[This review was collected as part of a promotion.] Galaxy AI is amazing! This watch is so useful and accurate
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on September 15, 2025
Posted by: mart86
[This review was collected as part of a promotion.] I love the screen and how fast the device is, and you can use it in the gym or work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Long battery life!
on September 15, 2025
Posted by: Steven
[This review was collected as part of a promotion.] I absolutely love my new Ultra Samsung watch, it has cool new features like galaxy AI, Samsung health and a robust battery that last for days. I couldn't be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice Watch with Hampering Battery life
on September 15, 2025
Posted by: Dalast1woke
[This review was collected as part of a promotion.] This is coming from someone who likes Samsung products. I have had multiple Galaxy Watches and Galaxy phones, but the issue that I have is with battery life. Although they rate them for 60 hours, I barely get over two days. This includes switching my watch display to raise to wake and turning off auto-workout. The battery is something that I have to constantly keep an eye on. Also, I am very disappointed with One UI 8 watch. Although I like a majority of the design, some animations just slow to a crawl.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 16, 2025
Hey Dalast1woke, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us or if you would like any further assistance afterward, please let us know by contacting Samsung Support at your leisure. Thanks for choosing Samsung! - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
To watch Ultra has great features.
on September 15, 2025
Posted by: MichiganLionLover
[This review was collected as part of a promotion.] The Galaxy Ultra is wonderful on this watch ultra. It does definitely track your sleep. Definitely tells me when I'm stressed. Definitely tells one of my seizures gonna happen, alerts Me falling from a seizure. Tracks, my temperature, my heart rate, very good. My oxygen level is very on point. I just love this watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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