Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Love the style
on September 15, 2025
Posted by: Juannitto3000
[This review was collected as part of a promotion.] Galaxy AI works amazingly great. Best one I've had. I had an older version. But this one takes it all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!! Best smartwatch ywt
on September 15, 2025
Posted by: Fishmanferris
[This review was collected as part of a promotion.] Lightweight than previous models, this new Gamaxy Smartwatch with Galaxy AI is perfect.
Smart, light weight, responsive, styling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's good! I think.p
on September 15, 2025
Posted by: EyeEatPntSprklz
[This review was collected as part of a promotion.] It stays with me all the time and it stays better charged than my watch ultra. It is getting beat up good on my ring finger. No thinner or anything but I often leave it on while washing hands and working with industrial paints and coatings while wearing impermeable gloves on and sweating a lot!
Good enough! I think cause i have a watch too🤣
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features great battery life
on September 15, 2025
Posted by: Recon1977
[This review was collected as part of a promotion.] I use Galaxy ai alot to automate things. Battery life is amazing but there's some keys you got to do. First thing is to have a nice easy simple watch face I have one that just has the time date weather battery and if I get a text that's it second thing is to shut off the always on thing because you don't need it to be always on you don't look at your watch when it's down by your side so why does it need to always be on. Doing those alone will give you a ton of battery life I usually put it on the charger at 7:00 p.m. I take it off around 8:00 p.m. when it's fully charged and then I wear it to bed where the next day or to the gym and all day and everything and when I go to put on the charger again it's still at 60% battery life I have no complaints at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This watch is fine.
on September 15, 2025
Posted by: EyeEatPntSprklz
[This review was collected as part of a promotion.] So I use it with its own line and attached to a fold 6. I use all types of headphones other than apple. It works well as a small Bluetooth for music in all of my headphones.
With my phone and the watch I have had them both for almost a year and they still don't work great together. Sometimes not connected but doesn't really hurt me any so I leave it alone, also I have not troubleshooted very well. There are specific watchfaces that pull too much or whatever and they kill the battery!
But rarely does it loose any info and it connects enough to the phone so I have good exercise data.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 17, 2025
Greetings EyeEatPntSprklz, Thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your thoughts as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Samsung's range of smart watches includes both Bluetooth and LTE-compatible models, offering users a versatile wearable tech experience. The LTE models stand out by allowing users to receive calls and messages without needing to be tethered to a smartphone. However, activating the LTE service requires a plan from your mobile carrier like AT&T, T-Mobile, or Verizon, matching the one for your phone. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Please feel free to check out the resources provided below to help resolve what you have described to be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely in love
on September 15, 2025
Posted by: Engine64
[This review was collected as part of a promotion.] This watch pairs perfectly with my day to day activities. Helps me keep track of my health and other helpful information. It pairs perfectly with my s24. Galaxy Ai makes things a breeze. Anything from setting an alarm to answering any complex or simple questions I might have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch ultra has grate features
on September 15, 2025
Posted by: Shopnu1
[This review was collected as part of a promotion.] Love galaxy watch ultra has big screen as I love it. Grate features. I can control my activities, like workout and daily activities. Even I tried to find out my body composition and watch ultra made it easy and petty much correct. It's fantastic watch looking petty nice .easy to setup and reliable. Love it love it .thanks you samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartwatch I have owned
on September 15, 2025
Posted by: Ruthlesskingv
[This review was collected as part of a promotion.] ​From the moment I unboxed it, the build quality stood out. The aerospace-grade titanium casing and sapphire crystal display feel incredibly premium and rugged. I'm no stranger to bumps and scrapes, and this watch has held up without a single scratch. The design, while larger than previous models, is surprisingly comfortable and the new "squircle" shape with the round screen on a squared body has really grown on me. It looks fantastic and feels substantial on my wrist.
Beyond fitness, Galaxy AI also brings intelligent features to my daily life. I love the AI-powered suggested replies for messages, which are personalized and context-aware, making it easy to respond to texts on the go without having to pull out my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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