Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Best watch
on September 16, 2025
Posted by: Skullgrinder
[This review was collected as part of a promotion.] Best watch ive ever owned and ive had a few. Feel is great and accessories are fun to add and make it ur own. Easy to see in the sunlight. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium smartwatch, the best in it's class
on September 16, 2025
Posted by: Topnotchreviews
[This review was collected as part of a promotion.] Currently the Samsung watch ultra 2025 is one of the best in the market. I have tried several different brands in the premium range, The Samsung watch by far beats them in either battery or features. The swatch is loaded with smart sensors and Galaxy AI to help you in your daily health goals and needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart watch ever
on September 16, 2025
Posted by: Dan C
Verified Purchase:Yes
This watch offers everything I was looking for, including a long battery life, good looks, and useful apps
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This future is good and it will be more useful
on September 16, 2025
Posted by: Billionz
[This review was collected as part of a promotion.] This future is good and it will be more useful and better style
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smart watch.
on September 16, 2025
Posted by: Gage22
[This review was collected as part of a promotion.] Samsung hit another home run with this one. Its my second smart watch. Love it, you can wear it to dinner and it looks good, and it is also rugged enough to wear in the pool with friends and family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on September 16, 2025
Posted by: Aleks
from Illinois
Expertise:Intermediate
It has a feature to track your swimming. Laps, time, everything. Well, that's misleading because having that feature makes you believe it's water proof. Not talking about deep diving, just regular swimming in a pool. Well, my bezel, stopped working, features started acting funny. This weekend, my watch overheated. I turned it off and now it will not turn back on. I love my watch but this is unacceptable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Aleks, Thank you for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch Ultra is not waterproof, however, it is water-resistant. It has a 10ATM rating and an IP68 rating for resistance to dust and freshwater up to 1.5 meters for 30 minutes. We recommend using the Water lock mode on your Galaxy Watch to prevent accidental touches on your screen when your utilizing your device in the water. It will also prevent you from accidentally activating your watch with a wake-up gesture while you're swimming. Please feel free to check out the resources shared below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Cannot Track Sleep Accurately
on September 16, 2025
Posted by: Gary N
Verified Purchase:Yes
Fix the sleep tracker. The Galaxy 7 didn't work and the Galaxy 8 Ultra is 100 percent more inaccurate. I may be switching my family phones and trackers to Apple. I have been told repeatedly that they are the most accurate sleep trackers.
Response from Samsung USBy R&R Team, September 17, 2025
Hi Gary, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to make improvements on the performance and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing unreliable health and fitness tracking features on your Galaxy Watch Ultra, please ensure that your device and the Samsung Health app has the latest software updates, then check for proper fit and clean skin, also verify app permissions, and consider resetting the watch or adjusting its settings, such as disabling AOD. Inaccurate results can stem from factors like movement or poor connection. Feel free to check out the resources shared below to help resolve what you may be experiencing with your features. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life is really good worth it to buy
on September 16, 2025
Posted by: Naigel
[This review was collected as part of a promotion.] Samsung galaxy watch ultra is amazing accurate results for heart rate monitoring and other features perfect over all thats why i recommend it to my friends and family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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