Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Great watch
on September 18, 2025
Posted by: GalaxyWatchUltraUser
[This review was collected as part of a promotion.] I had an older Samsung smartwatch and it needed to be replaced. I prefer a smart watch that looks like and old school watch. Most companies do not offer anything like what I want, but Samsung does offer this one. It looks great, works great and has Galaxy AI available. Samsung is really proud of the Galaxy AI product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but..
on September 18, 2025
Posted by: Liljonnee
[This review was collected as part of a promotion.] I love the watch, Tracking my fitness, reminders that I make little notes of, and it allows me to be near my phone (to receive messages or calls) when I'm looking over the warehouse and I forgot it at my desk. Only down side I've noticed is the feature to charge my watch with my phone is no longer available. Comes in handy when I forget my charger or just need a quick charge till I get home. Besides that, wonderful product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Iwatch Killer
on September 18, 2025
Posted by: JTR1053
[This review was collected as part of a promotion.] This is an awesome watch with a bunch of useful features thatbI use daily and easy to use. The only gripe is the battery life. I love my music and it kills the battery life when Im on a 3-4hr workout, very disappointing indeed. I have to putnit on battery saver which puts all other useful apps and goodies to sleep. Just get a better battery. It also needs to lose some weight as well, it's a bit heavy on the wrist. But its an Iwatch killer, (I've owned all the Ultra Iwatch Models) it works almoat anywhere, no issues with dropped calls, screen, messages or apps and it looks amazing. Great job with this model but it needs improvements to be the ultimate in a smart sport watch w/cell service. Get to work Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are phenomenal!!
on September 18, 2025
Posted by: FireDawgg5
[This review was collected as part of a promotion.] Love this watch more than my first smartwatch, better apps, better stability. Amazing battery life,with that said as long as battery saver option is on it extends battery life. Great watch, great price but to get quality you pay a little more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but..
on September 18, 2025
Posted by: Rob19816
[This review was collected as part of a promotion.] Great but needs a better battery or the ability to throttle down to 1hz so just running a watch face doesnt kill battery. Also allow all apps to be closed, Samsung health and Google assistant drain battery AND I DON'T USE THOSE FEATURES.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch except...
on September 18, 2025
Posted by: Kaztricie1
[This review was collected as part of a promotion.] Love it, but I cannot get my watch to function independently from my phone. Even after texting with support thru can't get it to work. I guess I'll have to bring it to an in-person sit to get out fixed. Once that is done, I've achieved nirvana! Galaxy AI
Value
3
Response from Samsung USBy R&R Team, September 19, 2025
Howdy Kaztricie1, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Samsung's range of smart watches includes both Bluetooth and LTE-compatible models, offering users a versatile wearable tech experience. The LTE models stand out by allowing users to receive calls and messages without needing to be tethered to a smartphone. However, activating the LTE service requires a plan from your mobile carrier like AT&T, T-Mobile, or Verizon, matching the one for your phone. Please take a moment to review, "Activate LTE service for your Samsung Galaxy Watch" to help resolve what you may be experiencing with your connectivity. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch ultra review
on September 18, 2025
Posted by: Hanguswithus
[This review was collected as part of a promotion.] I Love the Galaxy Ultra's large screen and sharpness. Unfortunately there have been many a headache trying to pair the phone amd keeping it connected. It intermittently connects to the phone and. Any times, when I try to make. Call from the watch, it system emergency calls only. It is very stylish, I just wish some of the software bugs would get worked out. Fingers crossed....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has every feature
on September 17, 2025
Posted by: Thatpharmtech
[This review was collected as part of a promotion.] I love the watch, it has every feature I could ever use along with the great apps that come with it. Including GalaxyAI! Only problem is the battery life. It says its good for 2 or 3 days, but after 8 hours its dead. If this could be fixed, it would have gotten a 5 star rating but only way I'll give it up is if you pry it off my cold, dead body!
Value
4
Written by a customer while visiting Samsung US