Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,170 Reviews)
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
It looks amazing and has a lot of features
on September 20, 2025
Posted by: Jim5321
[This review was collected as part of a promotion.] This watch has a lot of features for the price. It is also very rugged.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love hate almost the best watch I ever ultra would
on September 20, 2025
Posted by: JoJoCompanyLove
[This review was collected as part of a promotion.] Open Letter to Samsung Watch Ultra Feedback
Dear Samsung I demand immediate attention Fix this The Watch Ultra looks bold rugged and premium The square case is great and the orange strap is sporty elegant and durable The AMOLED display is bright crisp smooth fast and Galaxy AI is impressive
Fix this The design is unacceptable The watch is square yet the display is a circle Text gets cut off and scrolling is frustrating inefficient and annoying A true square display must be implemented immediately to fully use the space and improve usability
Fix this Battery life is too short For a watch this size you must provide a bigger battery The center button must rotate like a crown Scrolling by pressing alone is outdated inconvenient and impractical I demand this be fixed now
I demand this A larger memory version was released within six months of my purchase Early buyers like me must get an immediate upgrade option Loyal customers who supported you first cannot be ignored or disappointed
Fix this The strap is uncomfortable after thirty minutes The Galaxy Watch 8 Classic strap is perfect smooth on the inside and comfortable all day The Ultra must copy that interior design while keeping the rugged exterior I demand this change be implemented
Fix this Square display bigger battery rotating crown smoother strap fair upgrade options and thoughtful attention to early buyers and you will finally have the ultimate smartwatch I expect Samsung to listen act and deliver immediately
Value
2
Response from Samsung USBy R&R Team, September 22, 2025
Howdy JoJoCompanyLove, Thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we continue to improve the functionality and performance of our product line. The Galaxy Watch Ultra 2025 retains the same 47mm cushion design titanium build. However, the 2025 version also doubles the internal storage to 64GB and comes with the new One UI 8 Watch and Google Gemini smart assistant. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to also check out your compatible watch bands for your device to find one that best suits your needs. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch Ultra Bands
https://www.samsung.com/us/watches/galaxy-watch-ultra/#customization
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch Ultra Bands
https://www.samsung.com/us/watches/galaxy-watch-ultra/#customization
Written by a customer while visiting Samsung US
Customer Rating
4
The new Ultra watch
on September 19, 2025
Posted by: BigTinynRae
[This review was collected as part of a promotion.] I really enjoy the size and weight of the new Ultra. It feels more like a marine watch than the classic does. The bands are more comfortable and sturdy and the quick transfer is perfect for switching bands
The only issue I have is the removal of the bevel dial. It made the Samsung watch unique. It takes time getting use to with out the bevel.
Haven't found many AI uses for the watch but looking forward to the AI add ons ASAP
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 19, 2025
Posted by: Sykowatch
[This review was collected as part of a promotion.] I'm an old town now so it's hard for me to respond to touching assistance but now that I have to watch it makes the phone with you responding to my boss my cousin even Sam I don't know what I'd do without my Samsung watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra — Business & Work Review Rating
on September 19, 2025
Posted by: RoGo05
[This review was collected as part of a promotion.] Short verdict: A premium, work-ready smartwatch that blends executive styling with practical productivity tools — great for meeting triage, call handling, and travel. Ideal for Samsung/Android users; heavy GPS or continuous-tracking days will require more frequent charging.
Why it works for business:
Professional, durable design that fits boardrooms and fieldwork.
Fast, glanceable notifications with quick-reply and meeting controls.
Native call handling and reliable mic/speaker for short calls.
Useful calendar integration and one-tap meeting actions.
Durable for travel and site visits.
Limitations:
Battery drains faster under heavy GPS/continuous-sensor use — plan top-ups.
Some third-party enterprise apps are limited on-watch versus phone/desktop.
Best experience in Samsung/Android ecosystem.
Recommendation: Strong choice for executives and field leaders who need timely responsiveness without pulling out a phone — just build a simple charging routine for heavy-use days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly fits what I'm looking for
on September 19, 2025
Posted by: Topheavyman
[This review was collected as part of a promotion.] Absolutely love this watch, I dont even use all of the features it has but with my large wrists it fits wonderfully and I love being able to control all of my samsung tech from it easily!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This park looks very good and awesome for people
on September 19, 2025
Posted by: Harvesttalent5964
[This review was collected as part of a promotion.] I'm a Galaxy AI is really good for your watch. It would help you with health stuff and a bunch of our stuff like text messages.
Making your own picture.
Making your own picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
BEAUTIFUL WATCH INSIDE AND OUT, BUT BATTERY DRAINS
on September 19, 2025
Posted by: Anonymous
from Kennesaw, GA
Expertise:Expert
Verified Purchase:Yes
I love my watch very much. In recent times, I lost interest in wearing it due to severe battery drain. I would need to charge it at least 4 to 5 times for the day. I have turned off everything that would cause the battery to run down, but that has not made any difference. I even had to turn on power saving mode and it still does not work. Furthermore, it takes forever to charge. I even called Samsung about it and sadly they did nothing. I am a die-hard samsung fanatic because I worked for samsung back in my country and right now it is such a disappointment. I am upset that I cannot get the best out of my watch ultra 2025 all because of this battery drain issue. Samsung does not even have updates for the watch which makes matters worse.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US