Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
3 out of 5
3
All around watch
on September 25, 2025
Posted by: General71
[This review was collected as part of a promotion.] The glass is very breakable not to accurate on different time zones while traveling, a better app . Also the water resistant to be alot more for snorkeling. Plus battery life ..
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 26, 2025
Hey General71, Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra is a highly durable, featuring an aerospace-grade titanium body and sapphire crystal glass for excellent scratch resistance, along with a 10 ATM water-resistance rating (up to 100 meters), designed to withstand high-intensity activities and extreme environments. It also meets military standards for altitude and temperature, making it suitable for outdoor adventures. When your watch is connected to your phone, the date and time information is generated from the phone. If the date and time is incorrect, you can verify the Automatic date and time settings on the phone. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please feel free to reach out to Samsung Support. If you would like any further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch paired with phone displays the incorrect time
https://www.samsung.com/us/support/troubleshooting/TSG01003264/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Skippy watch 8 ultra
on September 25, 2025
Posted by: Skippy
from South Central KY
Expertise:Intermediate
Verified Purchase:Yes
Great watch. So much improved over the watch 3 I had. Love it, should have got this one earlier.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Smart Watch
on September 25, 2025
Posted by: Pdub007
[This review was collected as part of a promotion.] I couldn't be happier. Battery life is great, functionality is beyond my expectations, and a major upgrade from my prior watch. It's extremely responsive and fast. GPS is more accurate. I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of a kind
on September 25, 2025
Posted by: Dinkum
[This review was collected as part of a promotion.] The "galaxy ai" integration and having an LTE feature is cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 25, 2025
Posted by: Anonymous
from Fort Lauderdale
Expertise:Intermediate
Verified Purchase:Yes
I love everything about this watch and the features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Ultra upgrade
on September 24, 2025
Posted by: Jay1015
[This review was collected as part of a promotion.] The battery last all day, the "Galaxy AI" app is a game changer. My wife and I love the rugged yet stylish look.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on September 24, 2025
Posted by: Bill R
Verified Purchase:Yes
Excellent watch and trade-in experience. Only thing I didn't like was the buckle band, but quickly replaced it with a titanium band. That kind of band should have come with the watch.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great timepiece!!
on September 24, 2025
Posted by: Djonsey7
[This review was collected as part of a promotion.] One of the best watches out today........................................................................................................................................................................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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