Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4 out of 5
4
In all great device just minor complaints
on October 10, 2025
Posted by: Mikeymike
[This review was collected as part of a promotion.] Great device just tends to overheat on ur wrist sometimes but it gets a safety feature built in Bixby is cool could be better but very usefull when he wants to be Galaxy ai is still better then siri 😂 imo
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent Watch
on October 10, 2025
Posted by: Josh3781
[This review was collected as part of a promotion.] Overall decent watch. The AI features are pretty fleshed out across the device. The only downside to the Ultra Watch is how cumbersome it can be and catching on things while working. The battery life is outstanding. Coming from the watch 4 which needed a charge every day with this one its every 4-5 days. isb
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great i.provement over past generations
on October 10, 2025
Posted by: TioBert
[This review was collected as part of a promotion.] Theres a huge improvent software amd hardware wise over last generations... specially with ui 8 and Galaxy AI Improved features!.... the battery drains slower yet theres a huge room to improve battery life in the future... make it last 5 days with "Always on Display" and youll get the crown as king of Smartwatches
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding capabilities
on October 10, 2025
Posted by: LoveS25ultra
[This review was collected as part of a promotion.] Galaxy AI is amazing on the device. AI is easy to use. Camera is fantastic. Easy to control and easy to obtain new data and information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra watch
on October 10, 2025
Posted by: Bearreview
[This review was collected as part of a promotion.] I love the size of the watch and it runs and so smoothly. It is a great buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on October 10, 2025
Posted by: Medicmoore11
[This review was collected as part of a promotion.] Just.got it still working on battery life but a great device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good watch but...
on October 10, 2025
Posted by: Hebrewcrna
[This review was collected as part of a promotion.] Great watch overall. I like the features and look of it, but...
The battery drains too fast! Last for a day and half at best.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2025
Aloha Hebrewcrna, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like additional assistance. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very capable little watch with lots of features!
on October 10, 2025
Posted by: Samsunglover1999
[This review was collected as part of a promotion.] I never owned a smart watch if any kind before buying a watch ultra 2025, I was honestly blown away by the features!
I was not expecting the speaker to be so loud as well I expected it to be subpar because it's in such a compact device but it makes phone calls and all other activities easy!
I truly enjoy my watch ultra and would highly recommend it to anyone looking to make life a little easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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