Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Amazing look and ultra functionality
on October 10, 2025
Posted by: Savage
[This review was collected as part of a promotion.] This is a beautiful watch with amazing functions, the galaxy AI is intuitive and genius, the style is 2nd to no other smart watch I have ever seen or used. I love this watch and use it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on October 10, 2025
Posted by: Momof4
[This review was collected as part of a promotion.] I love the size and shape of the watch. It has great connectivity to my phone and great call quality. I can easily read texts and get all of my notifications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High quality watch
on October 10, 2025
Posted by: Jwatchultra
[This review was collected as part of a promotion.] Love this watch! Wear it everyday and like having a companion for my Fold 7. Does everything I need it to and more! I work in a harsh environment and this takes everything like a champ! Nice not having to worry about the screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Elegant,cool and functional
on October 10, 2025
Posted by: ChaneGo
[This review was collected as part of a promotion.] Really like this watch, it's functional and it looks great! The main reason I like this watch is because I get all my notifications phone calls,text,Emails, alarms, everything on my wrist. And it's very convenient if your phone is in your pocket while driving or something like that. You can use it, hands free. And that is my favorite thing about it. Galaxy a I is getting very good, fast And functional
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra Watch it Reset Again
on October 10, 2025
Posted by: Tazz56
[This review was collected as part of a promotion.] This watch doesn't use the Google AI interface as far as I've seen yet. When this watch came out, I was extremely excited about it. Ive had issues with the watch resetting, losing communication, and apps disappearing. The battery is also not the best. I want to go a week after whet u have to charge it during the weekend. I would like to see a life alert type system added on the watch band or in the watch itself. Maybe an SOS system that we are able to easily access in an emergency by a button or voice. I really love this watch and the esthetics of it. Just not the inner workings as if now
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Good day Tazz56, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Your Galaxy Watch Ultra is able to make calls to emergency services by itself when a Hard Fall is detected or by an accidental activation of the Emergency SOS feature. To prevent accidental calls, you can disable hard fall detection, require a swipe to call in the SOS settings, or change the emergency number to a custom dummy number in the Galaxy Wearable app under Safety and emergency settings. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch Ultra. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Totally different watch
on October 10, 2025
Posted by: Towman87
[This review was collected as part of a promotion.] I cant say enough about the new watch ultra. The crispness of the colors on the screen as well as the sound and vibration. The rugged ness is unmatched. Most of all im impressed by the drastic improvement to battery life. Used to get maybe 2 days out of my other watch with watch ultra I get 3-4 days. It was the best purchase ive made to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great display and health features
on October 10, 2025
Posted by: PAPPAJ
[This review was collected as part of a promotion.] I have the ultra watch 2025 and love all the features except the battery life. Although the battery life has increased some, it could use a little more work. The new health features are good to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch.
on October 10, 2025
Posted by: Mattyp
[This review was collected as part of a promotion.] This watch is my favorite so far. I upgrade nearly every time they i produce a new watch. The one I had before was amazing as well. Always love the Samsung products. I work out a lot, so this watch is amazing for keeping track of steps and times.
Value
5
Written by a customer while visiting Samsung US