Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
My watch the best
on October 10, 2025
Posted by: Danieloski
[This review was collected as part of a promotion.] Comfy and battery awsome and and the looks very nice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is wonderful, but 1
on October 10, 2025
Posted by: IdaKnow
[This review was collected as part of a promotion.] My galaxy watch ultra works terrific. My only concern is with the watches ability to accurately measure my resting HR during sleep. I am a bit confused regarding the results of sleep that I receive is dramatically under measured. Upon falling asleep, the watch usually measures my falling asleep 2 hours later, and frequently has me waking 1 - 3 hours earlier than I rouse. If those 2 items can be corrected I will change my stars to 5. 4 is generous, however the other features are convenient during daily activities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Have a Great Features helping with my Health
on October 10, 2025
Posted by: FernandoMoon
[This review was collected as part of a promotion.] I follow my health status with my Watch, trying loose pounds and the same tine track everything is running well with me. Some goals without this watch, could be difficult get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Finally Here!
on October 10, 2025
Posted by: YellowBanana
[This review was collected as part of a promotion.] I have been waiting for Galaxy watches to perform. I stopped upgrading at the 5 Pro to wait it out for a good watch. It's finally here! Messages but the watxh before my phone, apps are useable now. The speed is amazing. The battery life is awesome. I definitely would buy this watch again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the way the design on the watch displays.
on October 10, 2025
Posted by: cmunoz
[This review was collected as part of a promotion.] The way you can customize your watch faces and has more features to better help your health as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It loses internet connection
on October 10, 2025
Posted by: Stacker
[This review was collected as part of a promotion.] For some reason, when I try to use Gemini, it says that the watch is not connected to internet, so I go to the settings, make sure it is connected and try again, still the same message, "no connected to internet " I had to factory reset the watch and paired it again, so far no more issues after one week after the reset.
Value
2
Response from Samsung USBy R&R Team, October 13, 2025
Good day Stacker, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to make improvements on the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. If you would like further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Truly the best watch I've owned.
on October 10, 2025
Posted by: Montywas
[This review was collected as part of a promotion.] Remarkable looking watch with precision and accuracy far beyond what I expected. It seems like they have perfected it this time. I feel like I never have to take it off, it's so helpful and informative. Easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra — The AI I Didn’t Know I Needed
on October 10, 2025
Posted by: TheFallingAlchemist
[This review was collected as part of a promotion.] I have to say, I was skeptical about the Watch Ultra and all this talk of “Galaxy AI.” I’ve seen what Samsung’s flagship S25 Ultra can do, but the idea of cramming a full AI feature set into a wrist-sized case seemed far-fetched.
I was wrong.
This watch has had a surprisingly big impact on my day-to-day life. It’s taken over reminders my wife used to give me—now it’s the one telling me to take out the trash, sort the recycling, and, yes, stop staring at the sun. If I suddenly need eye drops, I just shake my wrist and the watch starts offering its judgment—sorry, insight—on whatever I ask, within reason.
I’ll admit I was disappointed when my request to make all the traffic lights green on my way to Dairy Queen went unanswered, but hey, maybe it was just an off day.
Battery life could be better. I get around three days with most features (location, NFC, Wi-Fi, AOD) turned off. With everything enabled, it’s closer to 15 hours. Thankfully, it charges fast—but you’ll need to plan it right, especially if you rely on it overnight.
Speaking of which, the sleep insights are a game changer. Since turning them on, I actually want to get up at 4 AM instead of crawling into a pot of coffee.
All in all, as far as AI interfaces go, you really can’t go wrong here. It’s still learning and evolving, but give it a little time and you might just find yourself in perfect symbiosis with it. YMMV.
Value
5
Written by a customer while visiting Samsung US