Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Shawn H
from Longview, TX
Expertise:Expert
Verified Purchase:Yes
I get so many compliments when I am out and about. The battery last about 2 days with always on display. fits well and looks sharp. Fitness tracking seems on par with my garmin fenix watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are outstanding.
on October 23, 2025
Posted by: Donuneekvega
[This review was collected as part of a promotion.] The Gemini option on the watch is outstanding. So easy to use and very helpful. This watch succeeded my needs by far. I upgraded from version 4.
Value
5
Written by a customer while visiting Samsung US
Posted by: ONadeem
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
I think its a fantastic smart watch. Does everything its competitor also does, probably with a better build quality and at a better price point. The only thing thats left desiring is maybe better battery life on par with those of the Garmin watches.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
If you have tattoos dont buy it
on October 23, 2025
Posted by: Acfjetz
I have held out hope for years now and this has officially crushed all hope of a watch that reads threw tattoos. I have used the watch for 2 days now and it does not work unless I wear it awkwardly to the point of having pain the next morning and no readings for my sleep. ITS A WASTE OF MONEY FOR PEOPLE WITH TATTOOS.
Response from Samsung USBy R&R Team, October 23, 2025
Howdy Acfjetz, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Some challenges may arise when wearing the Galaxy Watch Ultra when you have heavy ink of your wrists. The dark or heavy ink may interfere with the optical sensors that measure heart rate and blood oxygen which can lead to improper wrist detection and inaccurate health tracking. The primary workaround is to disable "Wrist detection" in the security and privacy settings. This will prevent the watch from automatically locking when you take it off and can also prevent it from delivering notifications to your phone when it detects it's not on your wrist, but it will allow the watch to function for health and fitness tracking. Please feel free to review the resources that have been shared below to help resolve what you may be experiencing with your device. If you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Device Manual
https://www.samsung.com/us/support/downloads/
Introducing the Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003243/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Device Manual
https://www.samsung.com/us/support/downloads/
Introducing the Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003243/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on October 22, 2025
Posted by: foggie36
[This review was collected as part of a promotion.] Watch is sick and absolutely as advertised. Would recommend to all friends and family.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rodney
from El Cajon, CA
Expertise:Intermediate
Verified Purchase:Yes
Seriously, the galaxy watch ultra is a total game-changer for my daily routine. It makes so many little things just incredibly convenient. I love being able to check notifications without pulling out my phone all the time. Plus, keeping track of my activity levels is super motivating. The convenience of paying for things with a tap is also useful. Honestly, it streamlines a lot of everyday tasks. I can't imagine going back to a regular watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Alexandria, VA
Expertise:Intermediate
Verified Purchase:Yes
The watch itself is great. Great features, fluid UI. Battery life is decent for a general purpose consumer smart watch. The display wasn't scratched after weeks of use. But the band i chosez the runners band or whatever. Horrid, do not recommend. I shppose unless you're specifically about to go for a run. The band itself is not comfortable, the clip makes using a computer inpossible. Not comfortable to sleep in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review and comment
on October 21, 2025
Posted by: Armani405
[This review was collected as part of a promotion.] An excellent device with great functionality for monitoring heart rate, steps, and GPS, and now even more so because it includes the WhatsApp app out of the box. Most importantly, you can use it with a separate line in case you forget your phone at home or aren't allowed to take it to work. The only problem is that it can't be used with a separate line on all phone networks, but it's an excellent device.
Value
5
Written by a customer while visiting Samsung US