Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
3
Not user friendly
on November 4, 2025
Posted by: danosamsungfan
[This review was collected as part of a promotion.] I got the watch so I don't have to carry my phone. It has tons of features but is difficult to navigate.
Value
3
Response from Samsung USBy R&R Team, November 4, 2025
Greetings,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. The Galaxy Watch Ultra is a great choice for those who would like the freedom to make calls, send texts, get notifications, and use data on their device. Samsung offers a wealth of resources to assist you with getting better acquainted with your new device. Feel free to take a moment to review the resources linked below. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. Let us know if you would like any further assistance by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use the Quick button on the Galaxy Watch8 Classic and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10007058/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. The Galaxy Watch Ultra is a great choice for those who would like the freedom to make calls, send texts, get notifications, and use data on their device. Samsung offers a wealth of resources to assist you with getting better acquainted with your new device. Feel free to take a moment to review the resources linked below. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. Let us know if you would like any further assistance by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use the Quick button on the Galaxy Watch8 Classic and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10007058/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on November 3, 2025
Posted by: Yaacovm
[This review was collected as part of a promotion.] This product work perfect and it supor AI.
I used it daily only problem it the battery.
I used it daily only problem it the battery.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cauboi
Verified Purchase:Yes
My new watch has exceeded my expectations. The battery life has more than doubled deemed my last galaxy watch. I'm glad to have a watch face that matches my body frame
Written by a customer while visiting Samsung US
Customer Rating
3
Not user friendly
on November 3, 2025
Posted by: Molly31580
[This review was collected as part of a promotion.] Dies too quickly, not very user friendly
High price for not great battery life.
High price for not great battery life.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Salutations Molly31580,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. We understand that transitioning to new devices can feel a bit overwhelming sometimes. We have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you have any questions or if you would like any further assistance after checking out the resources shared, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. We understand that transitioning to new devices can feel a bit overwhelming sometimes. We have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you have any questions or if you would like any further assistance after checking out the resources shared, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: stargazer0413
from Tucson Arizona
Expertise:Intermediate
Verified Purchase:Yes
Got a problem. There's so much stuff on this watch not sure I'll ever understand it. So cool. Great for a techie.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on November 1, 2025
Posted by: Methodman551
[This review was collected as part of a promotion.] Keeps track of everything I do In my analysis position by getting updates and meeting reminders. Make my job a little less stressful.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Shamokin pa
Expertise:Expert
Verified Purchase:Yes
Omg I'm beyond words within watch blows my mind everyday all day plus its stylish and absolutely love it thank you so much for providing mind blowing products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rolf
Expertise:Intermediate
Verified Purchase:Yes
Very impressed with all the features, lots of information on the display
I would recommend this to a friend!
Written by a customer while visiting Samsung US