Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
1
Mid
on November 5, 2025
Posted by: RMD77
from Palm Springs
Expertise:Intermediate
As usual, the legacy issues of the previous version of the watch remains. It still REFUSES to have the dial stay on for a minute. 5 seconds is the norm, no matter what you set it at. At times it goes wacky haywire and seems to sort itself out. lastly the dismal battery life. Awful. When responding Samsung, I am tired of your AI canned responses, so don't bother if that is what you will respond with.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 6, 2025
Hello there RMD77,
We're grateful for the time and effort you put into sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. If you dial does not remain on, it may be due to your settings. The Always On Display (AOD) could be turned off. Please enable AOD in the watch's quick panel or the Galaxy Wearable app, ensure the watch is on your wrist (as the sensor needs to be in contact with skin), and disable features like Goodnight or Theater mode. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, reach out to Samsung Support. We're always happy to assist. Thanks for being a loyal Samsung customer.
- Debra (Not AI)
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
We're grateful for the time and effort you put into sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. If you dial does not remain on, it may be due to your settings. The Always On Display (AOD) could be turned off. Please enable AOD in the watch's quick panel or the Galaxy Wearable app, ensure the watch is on your wrist (as the sensor needs to be in contact with skin), and disable features like Goodnight or Theater mode. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, reach out to Samsung Support. We're always happy to assist. Thanks for being a loyal Samsung customer.
- Debra (Not AI)
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Jason Shannon
from Riverview, Florida
Expertise:Expert
Verified Purchase:Yes
I've had numerous galaxy smartwatches but this ultra is by far the best I've ever had. Great response time and AI works amazingly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display
on November 5, 2025
Posted by: Ultra
from Brooksville Florida
It is great I am still learning how to change my fa es
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rahul r
Expertise:Beginner
Verified Purchase:Yes
I really Happy with this product, It's nice, comfortable and looks good
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Booo
from Florida
Expertise:Expert
Verified Purchase:Yes
Bought this watch to see how long the battery life would last and I am impressed, I got to watch and it was easy to hook up to T-Mobile.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery and health monitor
on November 4, 2025
Posted by: Ghost84
[This review was collected as part of a promotion.] With this particular device, the battery life is unbelievable. I love how it pairs seamlessly with my S24 ultra. The coaching apps for better sleep reminders to get up and moving as well as sleep.Apnea have been very very helpful. I have a tendency to pass out because of blood pressure.Immediately called 911. I recommend this device to anyone who needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch it keeps track of everything
on November 4, 2025
Posted by: Firemedic72
[This review was collected as part of a promotion.] I love the user of the AI and it keeps track of everything I need and use. Love it
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from my watch 5 pro. Not totally sold on all the AI health stuff being accurate,but, should be good to watch trends with
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US