Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
This is an absolute amazing watch ⌚️
on November 9, 2025
Posted by: Galaxywatchjake
[This review was collected as part of a promotion.] This watch has so many features that I use daily, the galaxy AI is also very helpful and easy to use. Galaxy AI is the greatest AI platform I've used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Watch Ultra
on November 9, 2025
Posted by: Beans1
[This review was collected as part of a promotion.] The black coating on the bezel starts to chip early night need to look at something more durable. Doesn't need to shiny.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch Ultra
on November 8, 2025
Posted by: Camilo
[This review was collected as part of a promotion.] Great watch. Very easy to use and great to measure health and also great comunication with your other devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best decisions in my life!
on November 8, 2025
Posted by: BlueWaterDragon
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Very comfortable, stylish, and chock full of amazing apps! The health monitor is super useful and versatile! The new clasp is very secure and easy to work!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on November 8, 2025
Posted by: Xandab3ar
[This review was collected as part of a promotion.] Biometric features are awesome paired with Samsung health!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Head turner
on November 8, 2025
Posted by: Corrosive
[This review was collected as part of a promotion.] I love this watch. I have been wearing smart watches for years but have gotten more compliments on the ultra than any previous watch. Galaxy AI is fantastic and helps with various tasks. I also like Bigsby, the ai assistant. Best of all, I can get over 3 days of general usage before needing to charge it. I don't think any other smart watch can do that and thats amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ultra watch
on November 8, 2025
Posted by: HMO J
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch. I'll recommend you .
Battery life is good.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery life is really bad. Purchasing with trade
on November 7, 2025
Posted by: JCcccc
from Seattle, wa
Expertise:Intermediate
Verified Purchase:Yes
Battery life is really bad. Purchasing with trade was completely frustrating
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 10, 2025
Howdy JCcccc,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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