Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,160 Reviews)
Rating breakdown 3,160 reviews
5 Stars
2,711
4 Stars
319
3 Stars
74
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
323 out of
359)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
3
The watch is alright.
on December 5, 2025
Posted by: Baggel1
[This review was collected as part of a promotion.] Sometimes I have issues with charging the watch with the Samsung wireless charger but the watch is ok I guess.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hello Baggel1,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please clean the contacts on your device and make sure you have perfect magnet alignment when charging your device. If you have any questions for us or if you would like additional assistance, please feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please clean the contacts on your device and make sure you have perfect magnet alignment when charging your device. If you have any questions for us or if you would like additional assistance, please feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on December 5, 2025
Posted by: brent0430
[This review was collected as part of a promotion.] I've always wanted one and bought one a year ago....the watch has alot of features and it monitors alot of body functions and movements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped working
on December 5, 2025
Posted by: Simplemom
[This review was collected as part of a promotion.] Had to watch for less than a year maybe 8 months and it stopped coming on and I wasn't able to send it back or get a new one.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Good day Simplemom,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you've described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you've described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch with a bigger face i can see clearly no
on December 5, 2025
Posted by: Mrtease
[This review was collected as part of a promotion.] A great watch when paired with my z fold and ear buds 3 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feedback for Samsung
on December 5, 2025
Posted by: Shivam
from Toronto Canada
Expertise:Expert
Please add more to Action Buttons and Please make it compatible with any Andriod Phone.
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ray k
from San francisco
Expertise:Intermediate
Verified Purchase:Yes
Love this watch, great all around. I wish the battery could be bigger and last like 4-5 days without power saving mode. That's the only downside.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Spiffy new watch
on December 4, 2025
Posted by: DKarch
[This review was collected as part of a promotion.] I really haven't liked wearing a watch in the past, but my new Galaxy AI watch ultra is great. Much more convenient when walking around the office than carrying my phone around with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tracker
on December 4, 2025
Posted by: Tedex10
[This review was collected as part of a promotion.] Use my watch to track my activities. Work as expected. Love the many feactures it offers...
Value
5
Written by a customer while visiting Samsung US