Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Features and feel of this are surprisingly good
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] When i got the new Galaxy Watch Ultra I figured it would have a few more features than my previous ones(Galaxy Watch 5 Pro), but I was surprised to find that it feels like it runs smoother and the gestures are more intuitive. Haven't used the Galaxy AI on it much yet, but have on my phone. I like the integration and being able to connect multiple Galaxy devices do i foresee that Galaxy AI will become even more useful to me.
I mostly use the watch for health monitoring(workouts, sleep, etc) and like the previous versions I am happy with how it works.
I mostly use the watch for health monitoring(workouts, sleep, etc) and like the previous versions I am happy with how it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest samsung watch. Stylish and easy to use
on December 5, 2025
Posted by: Bobafett495
[This review was collected as part of a promotion.] The samsung health app is greatly improved in the samsung ultra watch. From excersise to sleep it has you completely covered
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartwatch in the world
on December 5, 2025
Posted by: elmono47amor
[This review was collected as part of a promotion.] The watch is the ultimate and has functions that no other smartwatch has in terms of competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Using AI on a daily basis, calls with phone silent
on December 5, 2025
Posted by: Lovely1ultra
[This review was collected as part of a promotion.] Use AI for daily searches,health management. Helps managing phone as well text while keep phone in silent mode. Doesn't disturb others. Alerts on watch are helpful for wakeup alarms and scheduled activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product not so good
on December 5, 2025
Posted by: WATCH5Life
[This review was collected as part of a promotion.] This watch ultra is looks and some features helpful but not accurate and battery quickly drains. Not recommending.
Value
2
Response from Samsung USBy R&R Team, December 8, 2025
Hey WATCH5Life,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To ensure that your Galaxy Watch Ultra is being charging sufficiently, we always recommend utilizing the included charging methods provided when you purchase your Galaxy devices. The battery life on the Galaxy Watch Ultra varies depending on usage, however, your device battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. To ensure that your Galaxy Watch Ultra is being charging sufficiently, we always recommend utilizing the included charging methods provided when you purchase your Galaxy devices. The battery life on the Galaxy Watch Ultra varies depending on usage, however, your device battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it for calls
on December 5, 2025
Posted by: Rosey69
[This review was collected as part of a promotion.] I love that hqs dedicated button for galaxy AI can have it remind me to do things and with tasks you can have it tell you things that you have saved like door code number or whatever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch ultra
on December 5, 2025
Posted by: Froggie
[This review was collected as part of a promotion.] This watch is great the screen is big and bright and very well built, my only issue is with the message id like to be able to hear the audio message from the watch its self , its great I get the notification for it , but still have to grab my phone to hear it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Historically hated smart watched.
on December 5, 2025
Posted by: Stone33
[This review was collected as part of a promotion.] Verdict: The only smartwatch I haven't wanted to smash.
I have always hated smartwatches. To me, they were fragile, needy notification buzzers that gave me raw data I didn’t care about. I expected to hate the Samsung Galaxy Watch Ultra. Instead, I haven’t taken it off in three weeks.
Here is why this device is different, and it mostly comes down to Galaxy AI.
1. Galaxy AI Filters the Noise
My biggest gripe with wearables was "data overload." I don't need a graph of my heart rate variability; I need to know what to do.
Galaxy AI solves this with the Energy Score.
Every morning, the AI analyzes my sleep, activity, and heart rate to give me a single score (0-100) on my readiness.
Real Life Example: I woke up feeling groggy. The watch gave me a 42/100 and specifically suggested I skip my run and focus on recovery. It acted like a coach, not a spreadsheet. It validated how I felt rather than nagging me to "move more."
2. Communication Without Friction
I refuse to type on a watch screen. It looks ridiculous.
The Galaxy AI Suggested Replies are surprisingly smart. It doesn't just give generic "Yes/No" options. It reads the context of the incoming text conversation and offers genuine replies like, "I'm on my way" or "No worries, take your time." I can tap once and keep moving.
3. Built for Real Life
This thing is a tank. The 47mm Titanium casing and sapphire glass mean I don't panic when I bang it against a doorframe. It feels like a piece of gear, not a fragile toy.
I have always hated smartwatches. To me, they were fragile, needy notification buzzers that gave me raw data I didn’t care about. I expected to hate the Samsung Galaxy Watch Ultra. Instead, I haven’t taken it off in three weeks.
Here is why this device is different, and it mostly comes down to Galaxy AI.
1. Galaxy AI Filters the Noise
My biggest gripe with wearables was "data overload." I don't need a graph of my heart rate variability; I need to know what to do.
Galaxy AI solves this with the Energy Score.
Every morning, the AI analyzes my sleep, activity, and heart rate to give me a single score (0-100) on my readiness.
Real Life Example: I woke up feeling groggy. The watch gave me a 42/100 and specifically suggested I skip my run and focus on recovery. It acted like a coach, not a spreadsheet. It validated how I felt rather than nagging me to "move more."
2. Communication Without Friction
I refuse to type on a watch screen. It looks ridiculous.
The Galaxy AI Suggested Replies are surprisingly smart. It doesn't just give generic "Yes/No" options. It reads the context of the incoming text conversation and offers genuine replies like, "I'm on my way" or "No worries, take your time." I can tap once and keep moving.
3. Built for Real Life
This thing is a tank. The 47mm Titanium casing and sapphire glass mean I don't panic when I bang it against a doorframe. It feels like a piece of gear, not a fragile toy.
Value
5
Written by a customer while visiting Samsung US