Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4
Good but could be better.
on December 5, 2025
Posted by: Drchucho76
[This review was collected as part of a promotion.] Overall, the Galaxy Watch Ultra is a solid piece of equipment with good features, but there are a couple of things to keep in mind. On the downside, the battery life is somewhat short and tends to run out faster than expected. Additionally, the bezel edges can get damaged relatively easily with daily use, and the strap also tends to get stained. Apart from that, it’s quite a well-rounded watch in terms of functionality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on December 5, 2025
Posted by: Roseyeye
[This review was collected as part of a promotion.] Love all the features on this watch! I bought one for my brother and he loves it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!!
on December 5, 2025
Posted by: Duke1821
[This review was collected as part of a promotion.] I love it, it looks amazing and I'm able to use it to talk on while I'm away from my phone. Has an amazing image quality for a watch as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on December 5, 2025
Posted by: TMoney
[This review was collected as part of a promotion.] Love my new galaxy ultra watch. The style, the look and functions are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch!
on December 5, 2025
Posted by: CUCUMBERCOOL
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ 5/5 – The Samsung Ultra Watch Is a Game-Changer
My Samsung Ultra Watch has easily become one of my favorite tech purchases. It looks premium, feels comfortable, and the build quality is top-notch. The display is bright and crisp, making everything from notifications to fitness stats easy to read, even outdoors.
Performance is super smooth, and the battery life is impressive—I don’t have to worry about charging it constantly. The fitness and health tracking features are incredibly accurate, and the watch motivates me to stay active throughout the day.
What really makes it stand out is the smart software and AI-powered features that keep everything running efficiently. From automatic workout detection to intelligent notifications and personalized insights, it feels like a watch that adapts to my routine and makes daily tasks easier.
If you’re looking for a smartwatch that delivers style, power, and smart features in one package, the Samsung Ultra Watch is an amazing choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's average at best
on December 5, 2025
Posted by: Bratton7119
[This review was collected as part of a promotion.] It's average at best because everything else is fine except for the battery life.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hi there Bratton7119,
Thanks for taking the time to share your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions after reviewing the resources provided, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions after reviewing the resources provided, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Can not switch back to analog, Love my smartwatch!
on December 5, 2025
Posted by: Fricks
[This review was collected as part of a promotion.] I'm absolutely loving my new Galaxy Watch Ultra! It's such a cool upgrade from my first smartwatch, the Galaxy 4 Ultra. I've always been an analog watch person, but this smartwatch is changing my mind completely. It's so convenient to have everything right on my wrist, from notifications to fitness tracking. It is a must have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Won me over
on December 5, 2025
Posted by: MikeCross
[This review was collected as part of a promotion.] I was always against the smart watch trend, but I took a chance as I am a HIGE Samsung fan. It took some getting used to but I absolutely love this thing. No more missed calls or texts. Super durable, more comfortable than I expected honestly. It's been such a fun device and I love that I'm able to customize it so much!
Value
5
Written by a customer while visiting Samsung US