Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
My best fitness companion!
on December 5, 2025
Posted by: Krayzec
[This review was collected as part of a promotion.] I use Samsung's smartwatches since the first version, and I've followed every step in their evolution, as they have followed, literally, every one of my own steps. The Ultra version went way beyond what I expected. It is sturdy, really resistant, for any weather and condition, no matter where you go. It is really a game changer for those who love health monitoring wearables like me. I use it almost 24/7, taking it off only to recharge when needed and to take a shower. All its health monitoring features are absolutely helpful and insightful. Paired with Galaxy AI, Buds3 Pro and my Z Fold 7, it is definitely a no brainer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love my Galaxy Watch Ultra
on December 5, 2025
Posted by: Bambini777
[This review was collected as part of a promotion.] This watch is very good, helps me with a lot of tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra: AI-Driven Daily Resilience.
on December 5, 2025
Posted by: POPEWEALTHY
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is essential for my chaotic routine. Its durability handles my sports training, while Galaxy AI transforms my health data.
I use the AI Energy Score daily: a high score means an intense work sprint or HIIT session; a low score prompts recovery. This proactive guidance is a game-changer. I also use my Samsung phone for seamless quick replies and streaming control on the go.
The watch's seamless integration and Galaxy AI health insights (like Personalized HR Zone) help me train smarter and manage my productivity without constantly checking my phone. It makes my daily grind feel optimized.
I use the AI Energy Score daily: a high score means an intense work sprint or HIIT session; a low score prompts recovery. This proactive guidance is a game-changer. I also use my Samsung phone for seamless quick replies and streaming control on the go.
The watch's seamless integration and Galaxy AI health insights (like Personalized HR Zone) help me train smarter and manage my productivity without constantly checking my phone. It makes my daily grind feel optimized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and style
on December 5, 2025
Posted by: 22222222222222222
[This review was collected as part of a promotion.] I haven't used the galaxy ai yet but will in the coming weeks I use my watch for going to the store or if I forget my phone it comes in handy it has very good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Useful tool
on December 5, 2025
Posted by: Monster
[This review was collected as part of a promotion.] Samsung watch is a very useful tool and watch it great for hike hunting fishing knocking just all the way around great companie and tool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Ultra is the best smart watch made
on December 5, 2025
Posted by: Texican
[This review was collected as part of a promotion.] My Galaxy watch ultra is the best smart watch on the market. It is feature rich, although It does not have Galaxy AI on it yet! Hopefully this will happen in a future update.
I use my watch not only to tell time but to track my steps and my sleep with the Samsung health app on my Galaxy S23 Ultra.
I use my watch not only to tell time but to track my steps and my sleep with the Samsung health app on my Galaxy S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on December 5, 2025
Posted by: DocMoPho
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is stylish and comfortable to wear. Loaded full of feature amd the battery lasts forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Was great originally but now is just disappointing
on December 5, 2025
Posted by: Gorideabike
from Colorado
Expertise:Intermediate
Originally I was very impressed with this watch and enjoyed it. When I first bought it 18 months ago the battery life was fantastic. I could go 11-15 hrs before needing to charge it, this was without running a ton of apps. If I was recording a ride or hike etc the battery was closer to a 9-10 hr life. HOWEVER! After a software update this summer the battery barely lasts 7hrs with minimal use and if I record something with a GPS app it's closer to a 4hr lifespan. I have owned a lot of Samsung electronics and appliances over the past years and this is by far the worst product of theirs I have bought or dealt with. Truly disappointed by the battery life. The cell network connection also became very erratic after the update. It will show connection but texts and calls are sporadic with what actually comes through or syncs.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, December 8, 2025
Hello Gorideabike,
Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing. If you would like any further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing. If you would like any further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US