Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,160 Reviews)
Open Ratings Snapshot
Rating breakdown 3,160 reviews
5 Stars
2,711
4 Stars
319
3 Stars
74
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
323 out of 359
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Tracker
on December 22, 2025
Posted by: Tirrell
from Sacramento ca
Expertise:Intermediate
Verified Purchase:Yes
I mainly looked for the sleep and stress tracking and so far it has been great, there's even a snoring recording feature and I've learned i do snore albeit for 5 to 10 minutes during my sleep cycle but still good to know
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on December 22, 2025
Posted by: Good
Verified Purchase:Yes
“I haven’t been using it for very long, so I’m not entirely sure yet, but it’s been helping with my running
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best yet!
on December 22, 2025
Posted by: Mikeljay
from Knoxville, Tennessee
Expertise:Intermediate
Verified Purchase:Yes
What an upgrade from the Galaxy 6 Classic smartwatch! The Ultra gives be better than 2 days of battery life compared to the 6 Classic, which wouod only last a day at best. Extremely responsive, easy to use and set-up, just finish charging, pair with your smartphone and it's ready to use. Excellent tracking of sleep patterns and vitals. Easily tracks steps and remonds.you to take your daily medications if needed. It'll even "nudge" you to remind you get get active if you sit too long.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Watch!!! WoW
on December 22, 2025
Posted by: Anonymous
from Jonesboro, Arkansas
Expertise:Intermediate
Verified Purchase:Yes
This watch is absolutely fantastic. The battery life is impeccable. The quality is absolutely amazing and I continue to find new things about it everyday. I've had so much fun playing with it. This will definitely be my go-to. I recommend it to anyone who is Seeking a Galaxy watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
trade in watch
on December 21, 2025
Posted by: Anonymous
Verified Purchase:Yes
excellent watch easy upgrade from my old samsung watch
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
ULTRA 2
on December 20, 2025
Posted by: Licck
Expertise:Intermediate
Verified Purchase:Yes
The device is cool but keeps disconnecting. From my Samsung S25 Ultra. At least maybe five to seven times a day.
Response from Samsung USBy R&R Team, December 22, 2025
Good day Licck,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Watch
on December 19, 2025
Posted by: Manjitpal
Verified Purchase:Yes
I love the look and screen brightness of this watch. I was looking for a new watch, but couldn't find a better option, so I bought it. Style-wise and health-wise, it's the best option. I highly recommend it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on December 19, 2025
Posted by: Don K
from Cincinnati, Ohio
Expertise:Expert
Verified Purchase:Yes
I upgraded from Galaxy Watch 4. It was a very worthwhile change. My only small complaint is the original watchband is a little too thick for someone like me who works at a keyboard all day. I bought a thinner replacement and all is well now.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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