Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Henry
from Redwood City, Califonia
Verified Purchase:Yes
I am still exploring all of the Galaxy Watch’s features, but it has already been very helpful in keeping me on time for appointments and reminders. I typically track my day on my Galaxy phone, which I keep on silent during business hours, causing me to miss calls, appointments, and scheduled meetings. With the Galaxy Watch, I no longer miss these important notifications.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Bummed out
on January 2, 2026
Posted by: CptSpaulding
Expertise:Expert
On my 2nd... coming from the watch 5 pros im very disappointed. The fist one i wore just shy of 30 days. It didn't track my sleep metrics or anything once. I ensured all sensors were on no luck. I sent it back as a defective item. Got my watch 5 pro back and the straps were no longer with it. I got another ultra because I want to upgrade and like the samsung system. First night watch worked perfectly recorded sleep and energy score. Second night nothing recorded... Will wait to see if it works tonight. I really hope so or I'll be trying a whole new brand out if I return this one as well.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, January 2, 2026
Greetings CptSpaulding,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand how important it is to have functional features on your device. For your convenience, I have included resources below to help resolve what you've described to be experiencing with your sleep feature. Feel free to reach out to Samsung Support afterward if you would like further assistance. We're always here to assist you! Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand how important it is to have functional features on your device. For your convenience, I have included resources below to help resolve what you've described to be experiencing with your sleep feature. Feel free to reach out to Samsung Support afterward if you would like further assistance. We're always here to assist you! Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Written by a customer while visiting Samsung US
Posted by: Yans Van
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Watch overall performance is good, would be a good idea to improve on a few things like the home button that actives each time the hand wrist is folded.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Samsung Person
Expertise:Intermediate
Verified Purchase:Yes
I find the watch Large but great for a person of many years love all the new features still learning. Watch bands are very wide if you have a small wrist like myself
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
very nice watch, but I returned it. Unable to see the screen when wearing polarized sunglasses.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 2, 2026
Hi Mike,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Your Galaxy Watch Ultra screen has a polarizing filter that can clash with your polarized sunglasses by blocking light waves and making the screen appear black. Angling your head or the watch, increasing brightness, or using voice commands are temporary fixes while wearing your sunglasses. If you have any questions for us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Your Galaxy Watch Ultra screen has a polarizing filter that can clash with your polarized sunglasses by blocking light waves and making the screen appear black. Angling your head or the watch, increasing brightness, or using voice commands are temporary fixes while wearing your sunglasses. If you have any questions for us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Angel
Expertise:Beginner
Verified Purchase:Yes
I like the watch, easy to use and its not heavy, i recommend to buy it
Written by a customer while visiting Samsung US
Posted by: Manny
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Great improvement overall, love the look and feel. Even though appears to be bulk, it's light weight and technology pov it's way ahead from my expectation and experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 30, 2025
Posted by: Chuck
from Canton,GA
Expertise:Intermediate
Just got this 2 days ago. Man, what a difference from the 4. I am still learning more about what it does. Very impressed with what I have seen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US