Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Adnan
Expertise:Expert
Verified Purchase:Yes
Best watch ever made. Very fast and beautifully made.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Big E
from U.S Virgin Islands
Expertise:Intermediate
Verified Purchase:Yes
The battery is my main power point. Very good device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Geoman
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The watch was very easy to set up out of the box. It has a great screen and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam E
Verified Purchase:Yes
It doesn't track the steps properly. Acts very lazy. Switches off very fast. Overall seems like it is really fat and can't function properly because of that. Watch 7 is much more agile.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, January 8, 2026
Good day Sam,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Posted by: Victor
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
I've been using this product for some time now and see that its pretty good with the functionality. But I do miss the rotating bezels. The battery definitely needs some work. Doesn't last as long and that is my only pain point!
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, January 8, 2026
Hey there Victor,
Thanks for reaching out to share your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the functionality and performance of our product line. As you know, the Galaxy Watch Ultra uses a digital touch bezel that simulates the function of a physical bezel by responding to finger swipes on the bezel area. Our Galaxy Watch8 Classic offers the physical bezel you've enjoyed in the past, check it out to learn more. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would like any further assistance after reviewing the resources provided or if you have any questions for us, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thanks for reaching out to share your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to improve the functionality and performance of our product line. As you know, the Galaxy Watch Ultra uses a digital touch bezel that simulates the function of a physical bezel by responding to finger swipes on the bezel area. Our Galaxy Watch8 Classic offers the physical bezel you've enjoyed in the past, check it out to learn more. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would like any further assistance after reviewing the resources provided or if you have any questions for us, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
It's good quality, and have a lot of great futures
on January 7, 2026
Posted by: Kayimit
from Florida
Expertise:Intermediate
Verified Purchase:Yes
It's good for a lot of things, like exercising, working, walking, running etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brian
from Georgia
Expertise:Beginner
Verified Purchase:Yes
This is my first Samsung watch, and I absolutely love it, the color, ease of use, and I'm extremely happy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jenny Lim
from MD
Expertise:Intermediate
Verified Purchase:Yes
I recently started using the Galaxy Watch Ultra, and I’m very satisfied. It’s well-built, reliable, and performs better than expected for daily use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US