Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Possibly ex customer
Expertise:Expert
Verified Purchase:Yes
Watch band is too small, impossible to keep the biometric sensor clean. Hardly worth what I paid for it. Might return the thing.
Features
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 26, 2026
Hi Possibly ex customer,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit. For your convenience, I have included a few resources to help resolve what you've described. Be sure to check them out and let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Galaxy Watch Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit. For your convenience, I have included a few resources to help resolve what you've described. Be sure to check them out and let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Galaxy Watch Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Posted by: Nc910259
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Longtime Samsung customer, this watch is every thing you could want! The Watchmaker app is a clear customized app for your personal watch faces!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: davey2240
from Erie, PA
Expertise:Intermediate
Verified Purchase:Yes
I just love this watch, and it does everything that I want it to except 1 very important thing. I wear a Dexcom 7 and have to use a 3rd party app to view my sugar on my watch. The app on this watch will freeze up at any given time therefore looking like it is reading but not. I wish Samsung would have a standalone app on the watch to monitor the Dexcom, Libre, etc. Other than that the watch is over and above what I expected.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: UltraRunR
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Upgraded from the 2024 Ultra Watch to the 2025 and I'm very happy with the modest change. Internals are identical but some of the bugginess has been reduced or eliminated. Was totally on board with the initial orange colorway but had to make the change to blue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: CWN Films
from Texas
Expertise:Expert
Verified Purchase:Yes
This is just the watch I wanted when I bought my S25 Ultra and my Gear S# was no longer compatible. I like the size and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Larry
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
I was never one that could comfortably sleep with a smart watch, but this Galaxy Watch Ultra seems comfortable enough to sleep in and accumulate good sleep data. Additionally, it tracks my gym activities to help guide me through the workout safely.
I would recommend this to a friend!
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Honolulu, HI
Expertise:Intermediate
Verified Purchase:Yes
I am in love with the Galaxy Watch 2025. I brought a cheaper watch because they had a special and it was nothing like my Galaxy Watch 2025.
Features
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Euclid, Ohio
Verified Purchase:Yes
This was a Christmas gift for my son. He loves it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US