Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Dave Nicholas
from Pittsburgh, PA
Expertise:Intermediate
Verified Purchase:Yes
This watch is terrific I love it and I am glad I chose to stick with Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brittney Sparks
Expertise:Intermediate
Verified Purchase:Yes
I love my watch, it has helped me stay up to date on my sleepness, stress level which i like so much. I just dont be likeing the band as much, it leave lines around my wrist, so i unloose it some but then it kinda starts to shift and be even looser. But over all i will not change this watch for anything! Ka-pow
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No metal bracelet.
on February 3, 2026
Posted by: Kendo
First and foremost the watch and bracket have to be versatile. Nothing is more versatile than a watch with a quality matching metal bracelet. This watch does not appear to allow aftermarket, other bands.
Response from Samsung USBy R&R Team, February 4, 2026
Howdy Kendo,
Thank you for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to make improvements on our product line based on consumer feedback. For your convenience, I have included your compatible Galaxy Watch Ultra bands below. Feel free to check those out and let us know afterward if you'd like further assistance by contacting Samsung Support. We're here to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Galaxy Watch Ultra Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Thank you for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to make improvements on our product line based on consumer feedback. For your convenience, I have included your compatible Galaxy Watch Ultra bands below. Feel free to check those out and let us know afterward if you'd like further assistance by contacting Samsung Support. We're here to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Galaxy Watch Ultra Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Posted by: Shahriar
from Yardley, PA
Expertise:Expert
Verified Purchase:Yes
I like the watch but the battery does not even last a full day. It is quite disappointing given the cost of this watch and the fact the the previous models held charge quite a bit longer
No, I would not recommend this to a friend.
Value
3
Response from Samsung USBy R&R Team, February 2, 2026
Hey Shahriar,
Thanks for your feedback about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for your feedback about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Excellent features, outstanding performance.
Graphics are superb.
Great for everything
Graphics are superb.
Great for everything
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TD2026
Expertise:Intermediate
Verified Purchase:Yes
All good accept for band is a bit long and the small/medium band isn't available
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jose
from Houston
Expertise:Intermediate
Verified Purchase:Yes
I think this device overcome all my expectations, smooth touching, performance stunning. In overall amazing device. Thanks Samsung.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good watch battery is terrible
on January 27, 2026
Posted by: MKRE
Always loved the ease of my smart watch but hated the battery life. I don't understand how I can buy a no name smart watch that does all the same stuff and the battery last for 2 weeks on one charge. Maybe stop being a money grab and take care of the customer
Response from Samsung USBy R&R Team, January 28, 2026
Aloha MKRE,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US