Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Elegant meets technology
on February 19, 2026
Posted by: Anthony
from Brooklyn New York
Expertise:Expert
Verified Purchase:Yes
The watch boasts excellent battery life, lasting 2 to 3 days. It features a beautiful screen and flawless functionality, combining elegant design with smooth operation.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my watch
on February 19, 2026
Posted by: Anonymous
from Carson, California
Expertise:Intermediate
Verified Purchase:Yes
I love my watch. I had a Galaxy Watch before and I switched to a different brand. I didn't realize how much I missed my Galaxy Watch. My new Galaxy Watch works perfectly with my Galaxy Z-Fold phone. I love how they work together with Samsung Health app.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Unexpected starting sessions.
on February 18, 2026
Posted by: Wade
from AZ Phoenix
Expertise:Expert
Verified Purchase:Yes
My only problem is my watch always start a walking exercise without me doing it and it always ruin my records that I'm keeping track with. Yeah also Gemini is not that responsive many times I have to shout and it still won't respond. Good watch overall 👌
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 19, 2026
Good day Wade,
Thanks for providing us with detailed feedback regarding your experience utilizing the Samsung Galaxy Watch Ultra. Your constructive feedback allows us to make improvements on our devices, based on your sentiments. To stop your Galaxy Watch Ultra from automatically starting walking exercises and skewing your records, please disable the auto-detect feature in the Samsung Health settings. On your watch, navigate to Samsung Health > Settings > Auto detect workouts and toggle off "Walking" or disable all automatic detection. If Gemini seems to be unresponsive, you can toggle the Digital Assistant off/on in the Galaxy Wearable app or retrain your voice mode. Feel free to check out the resources shared below to help resolve what you've described. Let us know if you have any questions or if you would like further assistance by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung smart watch detects unnecessary movements as exercise
https://www.samsung.com/us/support/troubleshooting/TSG01203537/
Use an AI assistant like Gemini, Alexa, or Bixby on your Galaxy watch
https://www.samsung.com/us/support/answer/ANS10003405/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very cool
on February 18, 2026
Posted by: Junior
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Good watch has everything you need, nice with a lot of features,excellent
I would recommend this to a friend!
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elegant, high quality
on February 17, 2026
Posted by: DRm1
from Boston
Expertise:Intermediate
Top quality feel and comfort. And of top of that, very stylish with high battery capacity.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
See it in person, you might end up loving it!
on February 16, 2026
Posted by: Alex
from MA
Expertise:Expert
Consider me to be a converted fan. I came from a Classic 6 which was perfection. I ridiculed the square look of the Ultra, until I tried it. It's amazing in person even if the pictures online might look silly. Battery life is nearly 4 days for me... could not be more thrilled with this one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life
on February 14, 2026
Posted by: Mr Bob
from Granbury. Tx
Verified Purchase:Yes
Battery life is short. Daily charging is required.
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 17, 2026
Greetings Mr Bob.,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleak design and Thick Body 😍
on February 13, 2026
Posted by: Anonymous
from Chicago
Expertise:Expert
Verified Purchase:Yes
I liked the watch right away, and the new OS is super crazy. The colors and screen dimensions are great. I'm 100% satisfied overall with every dollar.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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