Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Exceptional device
on February 26, 2026
Posted by: A2J4LIFER
from Florida
Expertise:Expert
Verified Purchase:Yes
Device is a grade beyond the normal by a a long shot compared to my classic 4 this thing reads everything monitors everything body health wise and is super accurate has helped me in my works in numerous ways even to the poj t where it tells you your body is over exhausted and worked out highly recommend to all the active enthusiasts who want something next gen above the rest **********
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT WATCH
on February 26, 2026
Posted by: SPUN1
Verified Purchase:Yes
LOVE THE BATTERY LIFE. I USE IT FOR RUNNING WORKS GREST WITHT HEAPP I HAVE. HAD NO PROBLEM SO FAR
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome item
on February 26, 2026
Posted by: Javi
from Fort Myers
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the interfaces and how many options and functions the watch have. Love the design. Size and color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excited
on February 24, 2026
Posted by: Melvipoo
from Western NC
Expertise:Intermediate
Verified Purchase:Yes
I'm enjoying the watch so far. Its reasonably intuitive and easy to setup and use.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Ultra Watch
on February 23, 2026
Posted by: atlkid88
from Atlanta ga
Expertise:Intermediate
Very nice watch for heavy usage and good battery life
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
For tracking purposes, it's a dud.
on February 23, 2026
Posted by: Luke
from Lewiston, ID
Expertise:Expert
For tracking purposes this watch is a dud. I'm ready to go back to a Garmin. Trying to use it to track myself and my activities and every time at the end of the activity I find out a button got pushed to pause or end the activity prematurely, EVERY TIME. Durability has been good otherwise, battery might be a little lacking compared to my old Garmin. Interface is nice other than the random button push that ruins activity tracking, so activity tracking precision is not there. Also the watch randomly shuts off Raise Wrist to Wake, don't know why, but it does. I'll lift my wrist to look at the time, nothing happens, I do it multiple times, still nothing. Go into settings and the option is turned off in the settings, so I turn it back on. Later in the day or sometimes days later it's turned back off. Seriously Samsung? I've contacted your support and was not given an answer or solution to the problem.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 23, 2026
Greetings Luke,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your constructive feedback allows us to make improvements on our product line based on consumer feedback like yours. The Galaxy Watch Ultra automatically tracks activities like walking, running, cycling, and swimming through the Samsung Health app by detecting motion after roughly 10 minutes of continuous movement. You can enable this feature by navigating to Samsung Health > Settings > Auto detect workouts on your device to ensure it records activity, including GPS data for outdoor workouts. Please check your settings to ensure that Do Not Disturb and other modes like Water Lock have not disabled your wake up gesture on your device. Go to Settings > Display and ensure "Raise wrist to wake" is turned on. If Power Saving mode is on, it may also disable this feature. If you have any questions for us afterward or if you would like any further assistance, please let us know by contacting Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung smart watch does not turn on when using waking-up gestures
https://www.samsung.com/us/support/troubleshoot/TSG10007117/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch ultra
on February 22, 2026
Posted by: Angel
Expertise:Expert
Verified Purchase:Yes
The watch feels super premium. I love the titanium build. It's fast and snappy, and I feel it's very durable. I'm loving the watch so far!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on February 22, 2026
Posted by: Anonymous
from Cincinnati, OH
Expertise:Expert
Verified Purchase:Yes
Love the watch! Love that it tracks so many things, picks up exercises, and the look. Pretty comfortable even though large!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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