Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Posted by: Mikke D
from Dothan AL
Expertise:Intermediate
Verified Purchase:Yes
I was kinda hesitant at first because of the mixed reviews, but I'm glad I made the choice to give it a try. This watch is great! It has everything you'd need or want in a smart watch. Trust me, just give it a try. You won't be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything related to Samsung technology fascinate
on March 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung's AI is incredible and fabulous; it's the best technology compared to other devices.I can't believe how amazingly it works and how easy it is to use. With the help of AI, I've been able to create some videos that even I can't believe. 100% recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the brand
on March 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI is a great function for quick tasks,
I use my device all day for all my things play games music watch videos do my workout take pictures talk to my family in other country
I use my device all day for all my things play games music watch videos do my workout take pictures talk to my family in other country
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Best watch i ever had really ez to use and its ligth weight
Written by a customer while visiting Samsung US
Posted by: Garry
Verified Purchase:Yes
This watch has a battery life of approximately 2.5 days. It does have many great features.
Response from Samsung USBy R&R Team, March 4, 2026
Hello Garry,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: AZUL
Expertise:Intermediate
Verified Purchase:Yes
It's a product that's well worth it. I loved it. It has many features that most of me will use.
Written by a customer while visiting Samsung US
Customer Rating
1
Watch Ultra falling apart
on March 3, 2026
Posted by: Texas Cowboy
from Dallas, TX
Expertise:Expert
Watch Ultra falling apart! see pictures.
Watch fell apart, Samsung did not glue them properly for premium price.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 4, 2026
Hey there Texas Cowboy,
Thank you for taking the opportunity to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch Ultra. We can imagine how frustrating it may feel to have a device that may not have held up to expectations. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We recommend reaching out to Samsung Support at your earliest convenience to help resolve what you've described. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the opportunity to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch Ultra. We can imagine how frustrating it may feel to have a device that may not have held up to expectations. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We recommend reaching out to Samsung Support at your earliest convenience to help resolve what you've described. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Jeff
from Northern CA
Expertise:Intermediate
Verified Purchase:Yes
After lots of research on battery life I finally pulled the trigger. Not sorry. Its a good product if you go between battery saver and regular use you can get 3 days out of the battery easily.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US