Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Best galaxy watch I've had
on March 14, 2026
Posted by: SamsungJr
[This review was collected as part of a promotion.] Best galaxy watch I've had so far thats from the 1rst to the galaxy watch 6
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra watch amazing
on March 14, 2026
Posted by: Jaylove
[This review was collected as part of a promotion.] Seriously, the AI features on this watch are mind-blowing, especially when paired with my latest phone. It's like they really listened to what people wanted. Everything just works together so seamlessly. I'm super impressed with how much they've packed into this setup. It feels like a whole new level of smart device integration.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product that I'm using has great games.
on March 14, 2026
Posted by: Marise
[This review was collected as part of a promotion.] Galaxy AI helps me with some things. Like a detailed way describing it self I learn from it too. It's highly helpful and intelligent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch has longest battery life and great features.
on March 14, 2026
Posted by: Howard
[This review was collected as part of a promotion.] I Love the Galaxy Watch Ultra. I have had it for about a year now. I have the white version. I like the large screen and how fast and easy it is to use. I Love the long battery life. It will last for days if I forget to charge it. I really like using Galaxy AI features and how it integrates with my phone. I use it a lot to talk to Gemini for call commands and not text messaging while I'm working. The screen is very durable and hasn't even gotten scratched. The outer bezel around the screen however is a little scratched. It is pretty durable though. I wear it daily at work in a chemical plant. It should have many more scratches than it does.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features, minor glitches
on March 14, 2026
Posted by: GalaxyKen
[This review was collected as part of a promotion.] I love the features and ease of connectivity. I love the display, the connection to the camera, and almost everything else. However, the limited bands, have thrown me aback.
This product has satisfied me beyond belief. The change from the bevel to the stoic watch face, originally Burt me, but it is smoother.
I'm still learning the motion techniques, but it's wonderful!
I love my watch!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the feature
on March 13, 2026
Posted by: Wil18zam
[This review was collected as part of a promotion.] Love that I can access AI right through the watch. With AI and Bixby you gotta think do I really need a actual phone. Almost still need it for videos and pics.i use my watch to make and receive calls, text, calendar event updates What I truly like is the health monitoring features. I can check my steps, it's has a EKG checker, with bp, heart rate, daily calories and much more. Make me pay more attention to these things with minimum effort. Really enjoying it and I was really never a watch wearer. I have plenty of watches (and I mean not cheap ones). They come out on occasions, but mostly stay in the watch winder. This one I'm wearing everyday. Now don't get me wrong this is not a cheaply made watch. It has good weight and size (for me that is), solid buttons, readable screen. No problem with the battery life. I charge it like every 2-3 days. Not sure what else to say. Love the watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just keeping it real!
on March 13, 2026
Posted by: Rascal30
[This review was collected as part of a promotion.] The watch is just to heavy and catches on every piece of clothing I own
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 14, 2026
Hi Rascal30,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. The Samsung Galaxy Watch Ultra offers a rugged, high-performance design which prioritizes durability and battery life over a slim profile. We do offer several Galaxy Watches to fit the needs of our consumers that may be better suited to your liking. For your convenience, I have linked them below for your review. If you would like to share additional feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Galaxy Watches
https://www.samsung.com/us/mobile/wearables/all-wearables/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional sound!
on March 13, 2026
Posted by: HeavyD3
[This review was collected as part of a promotion.] The Galaxy AI responds well to voice commands. The sound is better than I imagined. Love them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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