Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Excellent watch
on March 30, 2026
Posted by: SomeGuy26
[This review was collected as part of a promotion.] Great addition to your samsung galaxy ecosystem. Great to use without grabbing my phone at my desk, etc. Can get directions during my walk, even get Galaxy AI while im working on something with my hands occupied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite companion
on March 30, 2026
Posted by: Annepic
[This review was collected as part of a promotion.] The favorite companion to the s26 ultra no need to do much they do everything lasting batt and awesome features 100000/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good functional smartwatch
on March 30, 2026
Posted by: Tech4us
[This review was collected as part of a promotion.] The AI feature is useful to send quick messages or to answer and end calls without having to pressing any buttons. I use it daily for work and my personal time. Its good for checking track of daily tasks and monitor health measurements.
Value
4
Written by a customer while visiting Samsung US
Posted by: Chaka
Verified Purchase:Yes
Love the color (I got it in the color white)! Love the outlay!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: dragonfire0130
from West Deptford, NJ
Expertise:Intermediate
Verified Purchase:Yes
The watch is working great and doing everything I need it to. It was easy to setup and get it running. And the battery life is excellent.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great features for health and mood check in
on March 30, 2026
Posted by: Ruben009
[This review was collected as part of a promotion.] The battery is not functioning properly I usmood, I truly appreciate the insightful mood check feature on my watch. It provides a valuable opportunity for daily reflection and self-awareness. The sleep monitor has also been incredibly beneficial, offering detailed information about my rest patterns. Understanding these aspects of my well-being has been very empowering. These functions have genuinely enhanced my overall experience with the device.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hey Ruben009,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't last 18 months
on March 30, 2026
Posted by: Bman549
[This review was collected as part of a promotion.] Sensors failed after 16 months of daily use.
Now the battery will mysteriously drain in a few hours and have to reboot and charge again. Doesn't tell you what app my be draining the battery.
Wrist detection doesn't work9st of the time when you turn your wrist to look at the time you have to touch the screen to wake it.
Now the battery will mysteriously drain in a few hours and have to reboot and charge again. Doesn't tell you what app my be draining the battery.
Wrist detection doesn't work9st of the time when you turn your wrist to look at the time you have to touch the screen to wake it.
The features I bought it for no longer work since the sensor died and it's just a basic watch now that I can get a cheap Chinese knock off to do the same.
Value
2
Response from Samsung USBy R&R Team, March 31, 2026
Howdy Bman549,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line.
Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. To fix your wrist detection feature on your Galaxy Watch Ultra, try tightening the band, cleaning the rear sensors, or restarting the device to clear temporary bugs. Ensuring the watch is positioned above the wrist bone and disabling/re-enabling the feature in Settings > Security and privacy can also be helpful. If you have any questions for us afterward or if you would like any additional assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line.
Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. To fix your wrist detection feature on your Galaxy Watch Ultra, try tightening the band, cleaning the rear sensors, or restarting the device to clear temporary bugs. Ensuring the watch is positioned above the wrist bone and disabling/re-enabling the feature in Settings > Security and privacy can also be helpful. If you have any questions for us afterward or if you would like any additional assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
These buds don't fall out of my ears!
on March 30, 2026
Posted by: RunningMan
[This review was collected as part of a promotion.] The 3 Pro ear buds are out of this world. I can use them at the gym or going to my run without any problems like one falling out along the way.
Value
5
Written by a customer while visiting Samsung US