Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,044 Reviews)
Rating breakdown 3,044 reviews
5 Stars
2,621
4 Stars
305
3 Stars
69
2 Stars
30
1 Star
19
90%of customers recommend this product.
(
245 out of
271)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
2
Didn't last 18 months
on March 30, 2026
Posted by: Bman549
[This review was collected as part of a promotion.] Sensors failed after 16 months of daily use.
Now the battery will mysteriously drain in a few hours and have to reboot and charge again. Doesn't tell you what app my be draining the battery.
Wrist detection doesn't work9st of the time when you turn your wrist to look at the time you have to touch the screen to wake it.
Now the battery will mysteriously drain in a few hours and have to reboot and charge again. Doesn't tell you what app my be draining the battery.
Wrist detection doesn't work9st of the time when you turn your wrist to look at the time you have to touch the screen to wake it.
The features I bought it for no longer work since the sensor died and it's just a basic watch now that I can get a cheap Chinese knock off to do the same.
Value
2
Response from Samsung USBy R&R Team, March 31, 2026
Howdy Bman549,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line.
Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. To fix your wrist detection feature on your Galaxy Watch Ultra, try tightening the band, cleaning the rear sensors, or restarting the device to clear temporary bugs. Ensuring the watch is positioned above the wrist bone and disabling/re-enabling the feature in Settings > Security and privacy can also be helpful. If you have any questions for us afterward or if you would like any additional assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line.
Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. To fix your wrist detection feature on your Galaxy Watch Ultra, try tightening the band, cleaning the rear sensors, or restarting the device to clear temporary bugs. Ensuring the watch is positioned above the wrist bone and disabling/re-enabling the feature in Settings > Security and privacy can also be helpful. If you have any questions for us afterward or if you would like any additional assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
These buds don't fall out of my ears!
on March 30, 2026
Posted by: RunningMan
[This review was collected as part of a promotion.] The 3 Pro ear buds are out of this world. I can use them at the gym or going to my run without any problems like one falling out along the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult to set up and limited battery
on March 29, 2026
Posted by: TSlash
[This review was collected as part of a promotion.] I already have a galaxy watch 06C0 and I like it but it has horrible battery life. I spend more time with it on battery savor so unfortunately I don't get to use the great features.
I purchase the watch ultra because it boasted additional battery time and great features. I was disappointed with how little support there was for getting it set up. Even more disappointing was the incredibly poor uptime. The battery does not last a day and so I am back yet gain to operating on battery saver with limited feature functionality. No sleep studies etc. It is always back on the charger and not on my wrist. Sadly
Value
2
Response from Samsung USBy R&R Team, March 30, 2026
Salutations TSlash,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
I missed having a big watch
on March 29, 2026
Posted by: Velvetjumpsuit
[This review was collected as part of a promotion.] I have bigger wrist so it was hard to find a watch that fit and was not too bulky. Tracking my health, dictating notes especially with the Galaxy AI had made life easier. I have severe adhd so note take and keeping my thoughts in order is important to me. Overall very happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch if you're active
on March 29, 2026
Posted by: Anonymous
from Fort Myers, FL
Expertise:Intermediate
I was rocking a Galaxy Watch 6 Classic. The watch was fine while I was more sedentary but I have been on a quest to lose weight. The battery life was no longer lasting the 2 days I was getting because of the exercise tracking. I really like the classic look and the bezel so sacrificing that was difficult. I also hated how bulky looking the Ultra watch is but as I've been wearing it, I mind it a lot less.
The battery life is definitely an improvement. I am getting about 2 to 3 days of battery life but this time it's with all the exercise tracking (about 80mins/day). I am using the active button on the side to manually track my exercise. The option to track automatically isn't quick enough to catch to what I'm doing.
The GPS is accurate most of the time but I have had days where it is way off and will track 1 or 2 more laps than usual and report a longer travel distance for cycling than usual. All the health sensors really help with ensuring I stay on top of my routine.
The body has been sturdy. I tried using a bezel ring cover but it didn't stick. I opted for a full body case which does make the watch bulkier but it has accents to make it look better.
I haven't had any issues with connectivity but I only use Bluetooth on it. I may decide to get a cellular plan later. I do like having the option, even if I don't end up using.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Smartwatch
on March 29, 2026
Posted by: Timeless50
[This review was collected as part of a promotion.] There are plenty of good features. Excellent battery life. I love the EKG feature. I like the excersice section, however some preferred ones are not available. The watch freezes at times. It also doesn't update easily. I wish ot was made smaller and tighter for women. Overall, I would purchase again.
Value
4
Written by a customer while visiting Samsung US
Posted by: Travis
from Ohio
Verified Purchase:Yes
I like it. Works as it should. Tells me i need more rest.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Watch Ultra is an excellent Watch
on March 29, 2026
Posted by: LovemyGalaxyWatchUltra
[This review was collected as part of a promotion.] I would be lost without my Galaxy Watch Ultra. I take prescription medication several times a day at different times each day. With my Galaxy Watch Ultra activating alarms and reminding me what medications I need to take and at what specific time of day, it's a lifesaver. I don't know what I'd do without it.
Value
5
Written by a customer while visiting Samsung US