Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,171 Reviews)
Open Ratings Snapshot
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Galaxy Watch Ultra 2025
on April 9, 2026
Posted by: Ajumaa
[This review was collected as part of a promotion.] Amazing features, dashing look, this watch has it all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
DBest Watch Ultra
on April 9, 2026
Posted by: DBest001
[This review was collected as part of a promotion.] Galaxy watch ultra has great battery life, great fitness tracking, and sleep tracking with insights to improve.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great watch
on April 9, 2026
Posted by: Harryhou
[This review was collected as part of a promotion.] I've used galaxy ai to find app . It's faster than scrolling. The battery has a long power period. The display is clear and crisp. It is very responsive. The cameras are amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new Galaxy Watch Ultra
on April 9, 2026
Posted by: AKRandy
from Alaska
Expertise:Intermediate
Verified Purchase:Yes
Love the new Galaxy Watch Ultra it works very well and the battery lasts much longer than my previous Galaxy Watch 4 Classic.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch ultra 2025
on April 9, 2026
Posted by: Peterpan
[This review was collected as part of a promotion.] So far used it for a month and i like it a lot. Used it two swim in open sea no issues so far. Tracks all my daily activities 10 out of 10. Ai no.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product has a great feature but..
on April 9, 2026
Posted by: Dakeltibuto
[This review was collected as part of a promotion.] The timepiece boasts of promising functionalities such as Bibxy or AI, heart rate, EKG, sleep pattern, etc.
I have been utilizing this watch consistently, even during my sleep, to monitor my sleeping pattern and when I engage in physical activity.
I appreciate this watch, however, the issue of battery life remains a concern. Despite fully charging it overnight, it depletes rapidly, necessitating recharging within a single day.
I trust that they will address this issue, as it is a recurring problem with the Galaxy watch.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 9, 2026
Hello Dakeltibuto,
Thanks for your feedback about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're happy to listen and work toward a better experience for our customers. Thanks for being a dedicated Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 9, 2026
Posted by: Pablo741
[This review was collected as part of a promotion.] I really like it. I also share with my friend to buy that watch
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent! I love it! This watch is just the best
on April 9, 2026
Posted by: Patience Ogbonnaya
Verified Purchase:Yes
This watch is above my expectation. I am glad i got it and just the perfect blue
Response from Samsung USBy R&R Team, April 9, 2026
Howdy Patience,
Thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to make improvements on our product line to best suit the needs of our customers. We're happy to hear that your Galaxy Watch Ultra purchase has surpassed your expectations. In fact, we'd love to hear more from you regarding your experience. Please feel free to contact Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. We're always here for you! Thank you for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
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