Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
4
Only change would be battery life
on April 13, 2026
Posted by: WatchLove
[This review was collected as part of a promotion.] I honestly love my watch! I'm not very tec savvy, but even I could set it up. One of the reasons I got it was to receive text messages from my family while I'm at work without having my phone on me.
It's also great at keeping me on track with my health goals and steps.
The only issue I have is the battery life, unfortunately unlike my previous watches, I find I'm charging it everyday.
It's also great at keeping me on track with my health goals and steps.
The only issue I have is the battery life, unfortunately unlike my previous watches, I find I'm charging it everyday.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great smartwatch
on April 13, 2026
Posted by: Gidget
[This review was collected as part of a promotion.] I bought my first Samsung Galaxy Watch Ultra smartwatch and I ABSOLUTELY LOVE it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is by far the best galaxy watch that I
on April 13, 2026
Posted by: STUDWEISER75
[This review was collected as part of a promotion.] The best galaxy watch by far, with all the cool features you will need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on April 13, 2026
Posted by: Bastian
[This review was collected as part of a promotion.] This watch absolutely blows my mind. The amount of technology built into the device is incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been very motivational and easy to use.
on April 13, 2026
Posted by: Chris2026
[This review was collected as part of a promotion.] I use the Galaxy AI to spell words a lot. I have been using the watch for walking. I am able to see my progess daily. Now it even measures my blood pressure. Awsome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love my galaxy watch I have it as a standalone in case I forget my phone i can call and text without any issues I use it track my health and have it connected to Samsung galaxy s25 ultra. I use galaxy AI when im searching for anything on the internet through the watch its like having a phone on your wrist and being able to take screen shots and being able mange apps on my phone I love this watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So comfortable
on April 13, 2026
Posted by: Ultra25watch
[This review was collected as part of a promotion.] This watch does it all makes calls has my cards contacts and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Coaching for sleep and running wow
on April 13, 2026
Posted by: BrownBear
[This review was collected as part of a promotion.] I love the fact that AI can help with the coaching for both sleep and running. I would hope that in the future that I could take a photo of a meal and allow AI to compute health health outcomes or at least calories and carbs
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Greetings BrownBear,
Thank you for taking the opportunity to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your candor is valued as we continue to make improvements on our product line to best align with the needs of our customers. With the Galaxy Watch Ultra, you can take a photo of a meal using your connected phone and have Galaxy AI analyze it to log calories and macronutrients (including carbs) within the Samsung Health app, or more specifically, the integrated Samsung Food app. Check out, "Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Thank you for taking the opportunity to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your candor is valued as we continue to make improvements on our product line to best align with the needs of our customers. With the Galaxy Watch Ultra, you can take a photo of a meal using your connected phone and have Galaxy AI analyze it to log calories and macronutrients (including carbs) within the Samsung Health app, or more specifically, the integrated Samsung Food app. Check out, "Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US