Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8
(3,171 Reviews)
Rating breakdown 3,171 reviews
5 Stars
2,720
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
365)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5
Runners best friend
on April 22, 2026
Posted by: Loobie
[This review was collected as part of a promotion.] The watch is solid from the battery life to the ease of use and talk to text. I recently started running and having that with me as my guide to keep my distance, HR and more really is a great asset to keep me on track.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rando
Verified Purchase:Yes
Overall, I'm enjoying the watch. It does feel a little more plastic than I thought it would.
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite watch to date
on April 20, 2026
Posted by: Bme1980
[This review was collected as part of a promotion.] This watch is amazing, and it links the galaxy a I also I can swim with it.I've been in hot spring pools with it.I stick it and mud all the time.It's the best watch i've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Durability not good
on April 20, 2026
Posted by: Mikep
Do not take it swimming. Watch can't take any water or it will void your warranty.
Response from Samsung USBy R&R Team, April 21, 2026
Hello Mikep,
Thanks for taking the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Even though your Galaxy Watch Ultra is water resistant, please remember that it's not indestructible. Make sure you follow these tips carefully to prevent any potential damage:
> Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
> Do not expose the watch to water at high pressure levels.
> After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
> If the watch is dropped or receives a hard impact, the water resistance may be lessened.
> Avoid excessive, sudden temperature changes and high velocity activities. Falls and shocks may weaken the structural integrity of the watch.
> The Galaxy Watch Ultra is resistant to water with 10 ATM and IP68 ratings, as well as resistant to dust with an IP68 rating. The Watch Ultra can be submerged in water up to 100 meters. This watch has been certified for use in the ocean but should be rinsed in fresh water after and dried thoroughly.
We would be more than happy to assist your further with what you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Thanks for taking the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Even though your Galaxy Watch Ultra is water resistant, please remember that it's not indestructible. Make sure you follow these tips carefully to prevent any potential damage:
> Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
> Do not expose the watch to water at high pressure levels.
> After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
> If the watch is dropped or receives a hard impact, the water resistance may be lessened.
> Avoid excessive, sudden temperature changes and high velocity activities. Falls and shocks may weaken the structural integrity of the watch.
> The Galaxy Watch Ultra is resistant to water with 10 ATM and IP68 ratings, as well as resistant to dust with an IP68 rating. The Watch Ultra can be submerged in water up to 100 meters. This watch has been certified for use in the ocean but should be rinsed in fresh water after and dried thoroughly.
We would be more than happy to assist your further with what you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Upgrade
on April 20, 2026
Posted by: Gaberob15
[This review was collected as part of a promotion.] Im not big on using Ai but besides that I think the health tracking and the overall battery life is a huge improvement over past models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Health monitoring features
on April 20, 2026
Posted by: Jef1108
[This review was collected as part of a promotion.] This watch is great in can track all the excercise that you do and monitor your heart rate and every health monitoring for everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great for every day use
on April 20, 2026
Posted by: Nyteofsin
[This review was collected as part of a promotion.] Wear it everyday and have no problem with it rubbing or leaving marks.
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Howdy Nyteofsin,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're ecstatic to hear that we've surpassed your expectations when it comes to comfort. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're ecstatic to hear that we've surpassed your expectations when it comes to comfort. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very good watch great for long workdays
on April 20, 2026
Posted by: Kikiundead
[This review was collected as part of a promotion.] The galaxy ai works fantastic and the watch is a great active watch.
Value
5
Written by a customer while visiting Samsung US