Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Average customer rating
4.8 out of 5
4.8
(3,170 Reviews)
Open Ratings Snapshot
Rating breakdown 3,170 reviews
5 Stars
2,719
4 Stars
320
3 Stars
75
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 365
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Blue - (2025)
Customer Rating
5 out of 5
5
Amazing watch, high-quality smartwatch
on May 5, 2026
Posted by: scientist
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
This watch is very well designed with a premium look and feel. The build quality is solid, and the titanium finish gives it a durable yet lightweight advantage for all-day wear. The display is bright and clear, making it easy to read in any lighting condition.
Performance is smooth and responsive, with fast navigation and reliable connectivity. The health and fitness tracking features are accurate and useful, especially for daily activity monitoring and workouts. Battery life is also impressive, lasting long enough to support continuous use without frequent charging.
Overall, this is a high-quality smartwatch that combines durability, functionality, and modern design. It works well for both everyday use and more demanding activities, making it a great choice for anyone looking for a dependable and stylish device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hey there Scientist,
Thank you taking the opportunity to contact us about your experience using the Samsung Galaxy Watch Ultra. Your kind words inspire us to continue providing the most innovative products on the market to best suit the needs of our customers. It's so wonderful to hear that you've integrated your Galaxy Watch Ultra into your daily life. Staying connected to those who matter most is a different type of peace of mind! If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Gorgeous
on May 4, 2026
Posted by: Julia
from Tx
Expertise:Expert
Verified Purchase:Yes
I absolutely love this watch. it's easy to use and feels really well put together.
The design is sleek and comfortable enough to wear all day, and it looks good with pretty much anything - I got mine in Titanium Blue color.
The features are great too- everything from fitness tracking to notifications work smoothly, and it's easy to customize. I am happy with this purchase, not like I would have purchased any other brand because I wouldn't.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Julia,
Thanks for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. Your valuable insights allow us to improve our product line to better align with the needs of our customers. It's awesome to hear how you've found your new device to be comfortable as well as pleasing to the eye. What a great combo! If you would like to share additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thanks for choosing Samsung!
- Debra

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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
almost the best smartwatch
on May 2, 2026
Posted by: Philly01
[This review was collected as part of a promotion.] My galaxy watch is probably close to being the best one I've owned but there are a few things it could do better .
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 6, 2026
Howdy Philly01,
Thanks for taking the time to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Galaxy AI on the Samsung Galaxy Watch Ultra improves daily life by acting as a proactive health and wellness coach, streamlining communication, and optimizing physical performance through personalized, on-device intelligence. The integration of AI transforms the watch from a passive tracker into an active, 24/7 assistant that helps users understand their body's readiness and efficiency. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available and without being able to ask you any follow questions to probe further, I recommend reaching out to Samsung Support. We look forward to speaking with you in more depth soon! Thank you for being a valued Samsung customer.
- Debra

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Galaxy Watch Ultra
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great First Smartwatch!
on May 2, 2026
Posted by: Anonymous
from Angleton, TX
Expertise:Beginner
Verified Purchase:Yes
This is my first smart watch and so far I am liking the experience. I like that the watch is configurable and information is always at the ready.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2026
Howdy Robert,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to make improvements on our product line to suit the needs of our customers. We're happy to hear that you're enjoying your new smartwatch! Feel free to contact Samsung Support if you would like to share additional feedback with us regarding your experience. We'd love to hear more from you! Thank you for being an integral part of the Galaxy ecosystem!
- Debra

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Galaxy Watch Ultra
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stands the test of time !
on May 1, 2026
Posted by: PCSII
from New Mexico and Texas
Expertise:Intermediate
Verified Purchase:Yes
The watch is BOLD, strong, and fit. It stands up to the times (haha no pun intended). I work in the oilfield on rigs, this watch handles the rough environment, it doesnt miss a lick ! Its an A+ in my book !
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi PCSII,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We're thrilled to hear how integrated your Galaxy Watch Ultra has become in your daily life! It's awesome that you're enjoying its rugged durability to stay connected! If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thanks for being a part of the Samsung community!
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent product
on April 30, 2026
Posted by: ramoncito
[This review was collected as part of a promotion.] battery life is excellent, good feaurures, health monitors are awesone. screen size is perfect for me
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Good day Ramoncito,
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We're jumping over the moon after hearing how much you've been loving the addition of your Galaxy Watch Ultra into your daily life. The Galaxy Watch Ultra is a rugged, premium smartwatch with top-tier battery life, exceptional brightness, and advanced fitness tracking. Please feel free to reach out to Samsung Support if you would like any further assistance. Thanks for choosing Samsung!
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this watch
on April 29, 2026
Posted by: LordAspious
[This review was collected as part of a promotion.] This watch works great and as a bigger guy I really like the rugged aesthetic. Only wish the middle quick button had more options on what it could be used for like Galaxy AI, especiallyGemini.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there LordAspious,
Thanks for taking the time to review your experience using the Samsung Galaxy Watch Ultra. Your constructive feedback allows us to make improvements on our devices. The Action Button (quick button) on your Galaxy Watch Ultra provides rapid, customizable access to, and control over, key features without touching the screen. Its primary uses include launching workouts, initiating the emergency siren, toggling the flashlight, activating water lock, or operating a stopwatch. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use the Quick button on the Galaxy Watch8 Classic and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10007058/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The watch is great for monitoring sports activitie
on April 29, 2026
Posted by: Kojosam
[This review was collected as part of a promotion.] The sleep monitoring feature of this watch needs a lot of improvement. It gives a lot of inaccurate readings and information.
The AI features are cool.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 30, 2026
Aloha Kojosam,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your satisfaction motivates us to continue delivering the best quality product line. For your convenience, I have included a few resources to help you resolve what you've described to be experiencing with your sleep tracking feature. Feel free to review those resources and reach out to Samsung Support afterward if you would like further assistance. Thank you for being an integral part of the Samsung community.
- Debra

Samsung Support
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Warranty Information
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https://smsng.us/X-Messages
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Written by a customer while visiting Samsung US
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