Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,281 Reviews)
Open Ratings Snapshot
Rating breakdown 18,281 reviews
5 Stars
15,965
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Good but too many issues
on October 5, 2026
Posted by: Gigg13z
[This review was collected as part of a promotion.] I was excited to upgrade from the S25 Ultra to the S26 Ultra. But after I got it I have had problems with certain apps saying they are not compatible with the S26 Ultra. But then I restart the phone and the app works again. Unless its TikTok. Im unsure if its an app issue or a phone issue. But for every other function, it works beautifully.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Samsung Galaxy S26 Utra
on October 5, 2026
Posted by: WrenchsandBBQ
[This review was collected as part of a promotion.] I chose the Ultra for it's amazing well rounded features. I use it as my personal and work phone. My day-to-day life being made easier in such a fast paced technological world all because the Samsung Galaxy S23 Ultra can keep up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 26 Ultra
on October 5, 2026
Posted by: Jewlsthedreadqueen
[This review was collected as part of a promotion.] The 26 Ultra has proven to be an excellent tool I chose for growing my business, offering a fast and reliable performance that supports productivity. Its portability allows for seamless use while working on the go, making it ideal for dynamic and mobile work environments. The ability to efficiently write and organize tasks enhances workflow and ensures clarity. This device has significantly streamlined operations and contributed to consistent progress in achieving business goals.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra is a must
on October 5, 2026
Posted by: ESaint626
[This review was collected as part of a promotion.] I'm glad I chose to upgrade. The features for editing are amazing. I especially love using perplexity for searching photos and resource materials, writing emails, editing photos, creating business layout ideas. Hands down best decision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 takes personalization to the next level.
on October 5, 2026
Posted by: Wolf359
[This review was collected as part of a promotion.] I chose to get a new galaxy S Series phone every year it becomes available. Choosing the S26 ultra helps my daily routine with my 2 jobs. There are times when my schedule becomes to hectic, however, having the S26 Ultra with its S Pen and having my galaxy watch ultra 2. Together these devices help simplify my life on a level no other device comes close to touching. With the personalization and the Samsung apps available, together makes this a standout winner on a global market flooded with knock off imitators. They try there best to be us, when they fail to even understand what it is to be us (a loyal Samsung family member). Thats why I CHOOSE to be a Samsung customer and family member for life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on October 5, 2026
Posted by: Txfence
[This review was collected as part of a promotion.] The reason I chose the s26 ultra is because I loved the 24 ultra and I really wish I would have kept it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The privacy display is awesome
on October 4, 2026
Posted by: Shadshood
[This review was collected as part of a promotion.] I chose a S26 Ultra. It is an awesome device, great screen, the privacy display is so helpful on airplanes. The device is quick and an amazing the cameras are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the only way to live
on October 4, 2026
Posted by: happy123
[This review was collected as part of a promotion.] "I chose" the Ultra because they're the best in the business. I'm the only one in my family that has a samsung, and I will never change. The camera is incredible, the features are how amazing and it's so user friendly. This phone is so amazing. I don't even own a computer. It's everything I need right in my pocket.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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