Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,280 Reviews)
Open Ratings Snapshot
Rating breakdown 18,280 reviews
5 Stars
15,964
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
62%of customers recommend this product. 
(
104 out of 167
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on November 4, 2026
Posted by: priya
The camera is awesome. Great features, clear photos and good zoom. The display is big and has vivid colors. Love the new privacy feature and it out performs all the other phones I have
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the best and simplest device I've ever used
on November 3, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I chose this Samsung device because it's so simple to set up and easy to use. I rely on it every day for streaming movies, gaming, and getting work done. It handles everything smoothly and has exceeded my expectations!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra Review
on November 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] After using the Samsung Galaxy S26 Ultra as my daily driver for over two months, I can confidently say it is one of the most refined flagships Samsung has built. The first thing you notice in long-term daily use is the improved ergonomics; the slightly slimmer 7.9mm profile and refined flat edges make a huge difference when holding the phone for hours while editing videos or gaming. The 6.9-inch 120Hz display remains unbeatable in outdoor visibility, and the built-in Privacy Display feature has become a subtle game-changer in my everyday routine, letting me block side viewing angles instantly whenever I am using the devicein public.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 3, 2026
Hey Samsunglover, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been with the refined design and amazing capabilities of your device. Please, reach out to us again in the future any time you have questions about your device, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, Reliable, and Perfect for My Daily Work!
on November 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful and reliable phone, and it has exceeded my expectations! I use it constantly for online work, managing projects, and everyday tasks. It's incredibly fast, responsive, and has never frozen on me. Everything runs smoothly, even when multitasking. I'm very happy with my purchase!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 3, 2026
Hi there VeeoTech, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing that this device has exceeded all expectations, and that you are finding it reliable for professional and personal needs every day. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clean but safe upgrade
on November 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The reason I chose the 26 Ultra was a great deal from Samsung as they offered $1100 towards it by trading in my 23 Ultra.. even years later that phone was a beast and i had very little issues with power.. they do get hotter than i like when running graphic intensive games but i cannot recommend the Ultra series of phones and devies enough.. they are the standard for high end phones and very few keep pace with them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 3, 2026
Hey BlackStar, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage of your device, and that you are finding it reliable for your more intense usage like your gaming. We have provided a link to an article to help you ensure the optimal temperature of your device at your convenience. We have also shared a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone very helpful!
on November 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the galexy s26ultra because it is comfortable in my hands ,a brilliant screen to watch videos ! As I was looking more into the phone It has one of the best camras I have used! Great pictures and it like carrying a professional camra with you all the time ! Can't say enough about the photos and its ability to edit ! Battery lasts for days between charging. The memory is top notch ! This Galexy s26 ultra is a great phone !
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 3, 2026
Hi there Photoguy71, we appreciate you sharing your feedback on your Ssamsung Galaxy S26 Ultra. We love hearing how happy you are with your new device, especially the camera allowing you to capture professional level photos and videos with your device. We have shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Ever!
on November 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Galaxy S 26 Ultra because I wanted the best android experience possible. And it didn't disappoint. The battery is great. After moderate to heavy media use throughout the day the battery is at about 70% which is great! The UI experience is the best ever and the Samsung ecosystem is always on point and up to date. I consume massive amounts of media and this Phone can easily handle all the everyday and even heavier media experiences that can be thrown at it to make this galaxy Phone the best one made since the galaxy ultra S1!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 3, 2026
Hey there Mark3859, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you are with the features and capabilities of your device, and that you are finding the battery keeping up with your usage even on heavier days. We have shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the S26 Ultra
on November 2, 2026
Posted by: Stayfresh
[This review was collected as part of a promotion.] I chose the S26 Ultra because I bought the S20 Ultra new and had that phone until this year and felt this new phone had what I wanted so I was ready to splurge.
It's been worth it. Great battery life for all day use. It's fast and able to be basically a computer on my hand.
I love the sharp camera and video, it's clear and easy to use.
I don't use the S pen a lot, but pull it out occasionally. The privacy mode is reassuring in public places. Great phone, that I know I will have for years.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 2, 2026
Hi there Stayfresh, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are so pleased with the enhanced battery life, camera quality, and new Privacy Display. We have shared a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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